Robert Coolidge

Mr. Coolidge serves as the President & CEO of Encompass Supply Chain Solutions, Inc., a prominent company specializing in forward and reverse supply chain management, as well as high-tech repair services. Encompass caters to a wide array of consumer electronics, appliances, computers, and imaging products, offering comprehensive, end-to-end solutions. Their services support top OEMs, independent dealers, third-party administrators, and retailers. Encompass handles all stages of the product lifecycle, including logistics for finished goods and original replacement parts, OEM board repair, product refurbishment, returns management, asset value recovery, and eco-friendly disposal. Customers rely on their expertise and advanced infrastructure to enhance service levels and maximize profitability.

Mr. Coolidge serves as the President & CEO of Encompass Supply Chain Solutions, Inc., a prominent company specializing in forward and reverse supply chain management, as well as high-tech repair services. Encompass caters to a wide array of consumer electronics, appliances, computers, and imaging products, offering comprehensive, end-to-end solutions. Their services support top OEMs, independent dealers, third-party administrators, and retailers. Encompass handles all stages of the product lifecycle, including logistics for finished goods and original replacement parts, board repair, product, parts prediction, returns management, asset value recovery, and eco-friendly disposal 500m+. Customers rely on their expertise and advanced infrastructure to enhance service levels and maximize profitability. Leading with techonology API intergrations and AI tools.

Mr. Coolidge's leadership at Encompass Parts Distribution (EPD) has been marked by significant achievements and innovations. Since his appointment in 2007, he has driven business development, national sales, vendor relations, IT management, and integration management. Working with prominent retailers and manufacturers, he has expanded Encompass's footprint and capabilities. His key achievements include: Logistics/Distribution Leadership: Managed over 90% of Encompass's revenue, overseeing strategic growth, acquisition targets, sales initiatives, and compliance with SOX and GAAP accounting standards. He directed marketing efforts and managed over 200 employees in the logistics/distribution division, achieving approximate annual revenues of $80M in 2010. Expansion of Operations: Increased office coverage to Nevada, Georgia, Miami, Maryland, Mexico, and Canada, with nearly 500,000 square feet of distribution space. Innovative Programs: Implemented value-driven programs like a claims module and SOAP connectivity for national clients, enhancing client cash flow management and improving EBITDA. Green Choice Parts® Brand: Created this brand to transform returned goods into profitable products, revitalizing the consumer electronics industry. Integrated Claims Management System: Developed a system with built-in auditing, parts fulfillment, triage, problem resolution, dispatch, and service management.

Mr. Coolidge began his career with Vance Baldwin, a parts distribution company founded by his grandfather in 1953. Under his leadership, Vance Baldwin transformed from a local electronics parts distributor with $3 million in revenue in 1990 to a national distributor with revenues exceeding $50 million by 2007. His key achievements at Vance Baldwin include: Operational Management: Oversaw distribution, accounting, sales, and marketing operations. Maintained a 20% growth rate for 15 consecutive years, increasing sales from $3M to over $60M by leveraging venture capital and private lending. Acquired the 2nd largest distributor in the U.S. in 2008. System Integration: Successfully integrated systems and staff, positioning Vance Baldwin as the largest Consumer Electronics Distributor in the U.S. with revenues exceeding $90M. Third Party Administrator (TPA) Program: Established a program that directed nearly 20,000 clients to the company for products and support, generating nearly $20M in revenue within two years. This program revolutionized how insurance companies managed their service support. Philips Consumer Electronics Contract: Secured a contract to outsource national parts origination for Philips Consumer Electronics, resulting in $10M in total revenue at a 35% gross margin.

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Pi Kappa Phi was founded on the premise of creating leadership opportunities for our members. Our founders exemplified leadership in the classroom, on the athletic field, in campus politics and within the community of Charleston. Leadership is the very root of our organization, and it is the concept of leadership that shall guide us to our future.