Robin R.

Oversee all aspects of event sales and sponsorship for this UK organisation representing aerospace, defence, security, and space sectors. Manage and develop a high performing team of sales and event staff to achieve results without compromising levels of service. Direct business development, lead vision, strategy, and execution. Establish marketing and sales objectives, and prepare sales forecasts, develop and manage the implementation of marketing plans. Identify and exploit new market opportunities. Responsible for major account management, collaborate with key customers and sponsors.

Envisioned and implemented strategic sales plans for this life story publisher. Spearheaded vision, strategy, and execution of global sales operations. Developed and implemented sales plans and objectives, prepared company-wide sales forecasts. Set and managed budgets. Directed and trained sales and account management teams. Planned and allocated resources, prioritised and shared tasks throughout the team to achieve organisational objectives. Actively maintained the overall image and business development of the brand. Shared ideas and best practice throughout multiple teams.

Defined strategy and formulated sales and operational plans for this organisation specialising in the design and development of education conference programmes, forums, and training courses for the Life Sciences industry. Managed, trained, and coached 7 sales team members. Overall responsibility for sponsorship sales throughout the European Union. Key strategic contributor to the achievement of challenging goals. Actively maintained the overall business development of the brand. Drove operational and sales strategies, managed sales, and sponsorship programmes. Positively embraced and promoted change to ensure the consistent delivery of performance and business strategy.

Defined strategy and formulated sales plans for this leading provider of premium paid-membership programmes for multiple international hotels and resorts. Managed operations, oversaw advice, and customer service functions. Directed the performance of the Customer Service team. Monitored calls, written correspondence, and email enquiries to ensure compliance with company standards.

Presided over sales and operational teams in this mystery shopping company. Established and tracked KPIs, trained and coached team members. Generated sales forecasts. Conceptualised and reviewed online and real time project management and reporting solutions.