rob greenberg

senior business analyst

About

I graduated from Indiana University's Kelley School of Business in 2007 with majors in operations management and business process management. My work experience has been a blend of sales, customer service, logistics, consulting, and overall customer satisfaction. I am a sales and distribution consultant with WhiteLight Group. My clients tend to be manufacturing and distribution companies using JD Edwards ERP solutions. Specialties: software implementation, process mapping, training end users, customer support, MS Office (specifically Excel)

Country

united states

City

libertyville

Industry

information technology and services

Skill

customer service, customer satisfaction, microsoft office, management, microsoft excel, operations management, sales operations, business analysis, process improvement, analysis, training, marketing, microsoft word, business process improvement, telephone skills, phone skills, sales, business development

Experience

senior business analyst

whitelight group

2014-6 - Present · 12 yrs 4 mos

WhiteLight Group helps businesses implement best practices and JD Edwards ERP 9.2 tools release. My expertise as a distribution consultant spans the modules of Sales Order Management, Advanced Pricing, Procurement, Inventory, Warehousing, and Manufacturing. I've created business solutions utilizing standard and custom JD Edwards applications, and interfacing with extensions such as RFgen, RfSmart, Create!Form, BI Publisher, etc.

national scout

ncsa athletic recruiting

2009-3 - 2012-10 · 3 yrs 8 mos

I educate student-athletes and their families on the recruiting process and help them build a gameplan to maximize their recruiting potential.

senior implementation consultant

textura corporation

2007-6 - 2008-12 · 1 yr 7 mos

Managed general contractors and their projects using Textura's web-based construction payment management solution. Traveled to facilitate configuration and training meetings with new prospective clients, and hosted group subcontractor trainings in person, and via webinar. Developed numerous new features and improvements to the system. Promoted to Senior Consultant after 1 year. Fielded support calls from general and subcontractors. ;

operational specialist

mcmaster-carr

2012-10 - 2014-1 · 1 yr 4 mos

Provide exceptional customer service to McMaster-Carr's thousands of clients. Responsibilities include entering and filling orders, logistics coordinating, preparing quotes, troubleshooting, custom orders, and providing expert advice with respect to McMaster-Carr's entire catalog of 490,000+ products.

Education

glenbrook north high school

indiana university

indiana university bloomington

business

2003-1 - 2007-1 · 4 yrs 1 mo

indiana university - kelley school of business

management

2003-1 - 2007-1 · 4 yrs 1 mo

Minor in Mathematics, Indiana University Faculty Award Scholarship, National Society of Collegiate Scholars Activities and Societies: IU Club Ultimate Frisbee Team, Indiana Whiffleball Club, Indiana Operation and Decision Technology Club, Kelley Consulting Group