rob cleek

As a member of the MDW Team, I administered Shopko's Business Intelligence platforms, which included Microstrategy and Business Objects. I worked with internal customers to gather requirements and develop analytical solutions that provided insight into Shopko's metrics.

Rob is the Associate Director of Enterprise IT Services at Navitus Health Solutions and is currently responsible for overseeing the system administration and disaster recovery of over 21 systems at Navitus. In addition, Rob oversees the Change Management process within the IT division and the development of our pharmacy software platform within the Lumicera business. Starting with Navitus in 2007, Rob has served in various capacities including implementing the Navitus Business Intelligence system, conceptualizing and implementing two separate teams within the Navitus business model, and redeveloping the Navitus IT Change Management process. Rob has received multiple certifications in Information Technology, including ITIL Foundation Certification, Qlikview System Administration, and Microstrategy System Administration.

As the manager of the Application System Administration team, I'm responsible for managing the team that administers the enterprise software platforms that we run at Navitus Health Solutions. Our team is the Subject Matter Experts that revolve around our CRM platform, Business Intelligence, Oracle and SqlServer Database Administration, Workload Automation, ETL processing, and our Adjudication Platform. Our team consists of eight teammates that have a broad skill set that allows them to learn multiple platforms and provide redundant administrative capacity for our internal customers.

I currently manage 16 team members of various states of leadership, administration, and development. Our responsibilities include system administration, software development, change management, and release deployment. The software platforms that span my responsibility include Qlikview, Informatica, Automic, Oracle, SharePoint, Sql Server, Erwin, Crystal Reports, the Navitus Adjudication platform, the Lumicera pharmacy platform, FTP, Redix, Dynamics CRM, Great Plains, Test Complete, ALM, Atlassian Tools (including JIRA and Confluence), and multiple other software systems.