Max Martin

Quality Assurance SME driving the development and support of a proprietary $5B/yr B2B sales forecasting and ordering solution and advising on Agile best practices. User engagement Business Analyst resolving real-time data and tech issues for nationally distributed user groups, ensuring the on-time completion of critical business objectives. + Led defect identification efforts, achieving the highest number of valid defects reported within the team during a critical replatforming from virtual desktop to a cloud-based web application, ensuring system stability, a seamless transition, and delivering a 50%+ performance gain. + Executed application SME responsibilities, delivering real-time support for business users’ data wrangling, technical, and compatibility issues, ensuring critical deadlines were met while consistently surpassing KPIs for ticket resolution time by 75%. + Applied Agile transformation expertise to optimize CI/CD workflows, enhancing efficiency, predictability, and deliverable quality, while fostering transparency across the organization and with external stakeholders. + Led cross-functional monthly updates and feature release meetings, while mentoring and onboarding 5-10 new users quarterly. + Translated user feedback, business needs, and technical requirements into clear, actionable user stories. + Authored key documentation including test plans, test cases, release notes, and user guide revisions.

QA Engineer and Certified Scrum Master leading test planning and execution for geospatial features and spatial data analysis tools, while conducting holistic multi-platform acceptance and regression testing across the entire software environment to ensure refined functionality, intuitive satisfaction, and fluid user journeys. +Led Agile transformation as a Certified Scrum Master, facilitating Agile ceremonies, planning sprint backlogs, and managing product backlogs to enhance team collaboration and workflow efficiency. + Championed CI/CD adoption with a quality engineering focus, collaborating with cross-functional teams to optimize software delivery while advocating for user experiences that prioritize exceptional usability and elevated engagement. + Developed and maintained data sets for multi-platform geospatial manual and automated testing, while contributing to comprehensive test efforts across the entire software environment. + Collaborated with the user community, gathering insights to inform user story ideation and drive user-centric development.

Bachelor's in Geography: GIS, Mapping, and Society (3.7/4.0 GPA)

Boutique video game developer of licensed IP. + Direct report to CEO while managing cross-functional teams on multiple concurrent projects + QA SME and defect database administrator mentoring colleagues in a waterfall/XP environment + Primary point of contact for external stakeholders, vendors and contractors

Passion work opportunity on Microsoft Flight Simulator X. + Led a team of 10 testers

Test and support for GoToMyPC and GoToMeeting virtual desktop solutions.

Developer of Joint Operations and Delta Force franchises. + Led an internal test team and managed an external test team of 15 + Deep engagement and cross-functional collaboration at a small and independent studio + Primary resource for compliance and certification testing on gaming console release candidates

Industry-leading developer of AAA video game titles. + QA credits on several titles including Call of Duty, Star Wars, Spider-Man and Tony Hawk franchises + QA mentor, cross-functional liaison, and defect database administrator on multiple projects + Ad hoc, acceptance, regression, compatibility, localization, internationalization, compliance, and certification testing

+ Coursework in GIS (ESRI, QGIS, OSM), spatial analysis, geodatabase management and scripting. + Partnered with a King County agency to consolidate legacy spatial data into an improved database.

+ Undergraduate transfer pipeline to University of Washington.

+ Intro to Visual Basic + Intermediate Visual Basic