r cloward

participant services associate

About

Extensive knowledge on subjects including economics, mathematics and consumer research and service. Experience in customer service and sales. Advanced knowledge in many computer software and systems, including Microsoft Office and Adobe's Design Package. Advanced understanding of Microsoft's UI and a basic understanding of Macintosh's UI and systems. Basic knowledge in advertising and graphic design.

Country

united states

City

phoenix

Industry

financial services

Skill

microsoft office, teaching, powerpoint, microsoft word, research, microsoft excel, customer service, public speaking, critical thinking, time management, integrity, spreadsheets, mathematics, facebook, leadership, atlassian jira, user acceptance testing, google docs, graphic design, public relations, people skills, software documentation, outdoor recreation, qa engineering, teamwork, social media, data analysis, team leadership, management

Experience

participant services associate

academic technology assistant

byu-idaho

2012-10 - 2013-8 · 11 mos

Taught professors and other faculty how to use different technologies. Instructed on proper use of academic databases, Microsoft Office, Adobe suite, etc. Designed educational illustrations for presentations and textbooks.

qa tester

byu-idaho

2014-1 - 2015-7 · 1 yr 7 mos

Testing and sharing of EPS and related Online Programs

badger creek - recreation and youth counselor

byu-idaho

2012-6 - 2012-8 · 3 mos

Taught and led youth through a leadership and recreation program. Taught team-building and communications skills to youth and adults. Became Level 1 ACCT certified.

research associate intern

research and business development center

2015-9 - 2015-12 · 4 mos

Research and data analysis. Presentation of research to clients and administrators.

research assistant

byu-idaho

2015-7 - 2015-12 · 6 mos

Assistant working on economic research. Studying data on Higher education and database creation.

project manager

research and business development center

2016-4 - 2016-7 · 4 mos

Project Timeline Management, Research and Research Coordination, Advising, Client Relations.

part-time custodian at the rexburg temple

the church of jesus christ of latter-day saints

2011-10 - 2012-4 · 7 mos

Organization of volunteer groups. Highly detailed inspection and cleaning.

missionary

the church of jesus christ of latter-day saints

2009-8 - 2011-9 · 2 yrs 2 mos

Teaching and training other missionaries. Teaching and guiding potential converts. Community service and outreach activities.

participant services associate - licensed bilingual

vanguard

2016-8 - Present · 10 yrs 2 mos

At Vanguard, investors can earn more over time simply by keeping more of their investment returns. Unlike other investment companies, we don't have outside owners taking a portion of clients' returns. With no other parties to answer to, we can keep costs low and we can make every decision solely with investors' interests in mind.Vanguard is one of the world's largest investment companies. We offer low-cost mutual funds, ETFs, advice, and related services to financial professionals, institutional investors, and individual investors. As of December 31, 2015, we managed more than $3.4 trillion in U.S. and international mutual fund assets. In addition, we have 175 U.S. –based mutual funds and 144 other funds in non-U.S. markets.For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedinVanguard Marketing Corporation, Distributor.