Riya Patel

Website Associate @ Smith Center For Private Enterprise Studies

About

I'm a Computer Science student at Cal State East Bay with a minor in Data Science, focused on understanding how systems work.Through my role in technical support at the CORE library, I’ve worked with user account access, basic troubleshooting, and day-to-day system issues. This experience helped me see how users interact with systems and where things tend to break in real environments. I’ve also worked with Cascade CMS to manage and update website content, following structured publishing workflows and maintaining consistency across pages.These experiences have pushed me to focus more on how applications are designed and how different components interact, especially in terms of data flow and system behavior. I’m currently building my skills in Python, Java, and C++, and strengthening my understanding of data structures, networking, and software engineering.I’m looking for internships in software engineering, systems, or IT where I can continue developing these skills and gain more hands-on experience.

Country

United States

City

Union City

Industry

Computer Software

Skill

Corporate Website Management, Website Updating, information organisation , Website Administration, Cascading Style Sheets (CSS), Web Content Creation, Content Development, Web Content Production, Content Management Systems (CMS), HTML, Cascade, Computer Information Systems, Technical Support, Access Control, Troubleshooting, Information Management, Team Collaboration, Communication, Organization Skills

Experience

Website Associate

Smith Center For Private Enterprise Studies

2026-1 - Present · 9 mos

Hayward, CA

• Manage and update website content using Cascade CMS, supporting digital resources for university programs and events • Create and maintain event and program pages to improve accessibility of information for students and stakeholders • Assist with organizing and maintaining website structure and content across multiple pages • Support digital outreach initiatives by ensuring accurate and timely updates to the Smith Center website • Collaborate with team members to maintain a reliable and user-friendly web platform

Student Assistant - Technology Support (CORE Library)

California State University - East Bay

2023-3 - Present · 3 yrs 7 mos

Hayward, CA

• Support students in accessing library technology and academic resources, troubleshooting workstation, printing, and system access issues. • Assist students with accessing library databases, academic software, and digital research tools on shared workstations • Troubleshoot printer connectivity, login errors, and software issues to ensure reliable access to campus technology resources • Support the daily operation of public computer workstations and printing infrastructure in a high-traffic academic environment • Deliver clear and patient guidance to users while resolving technical issues and improving overall technology accessibility in the library

Vice President

UpClub CSUEB

2026-1 - Present · 9 mos

Hayward, CA

• Support coordination of initiatives and overall operations across teams • Work with leadership to align outreach and communication efforts

Director of Systems and Strategic Outreach

UpClub CSUEB

2025-3 - 2025-12 · 10 mos

Hayward, CA

• Coordinated outreach across campus channels, including class announcements, tabling, and email communication to drive student participation • Structured and communicated program information (timelines, updates, requirements) to improve clarity and accessibility • Supported execution of initiatives by handling logistics, communication, and coordination across teams Improved internal information flow by organizing updates and ensuring consistency across platforms • Collaborated with leadership and campus partners to align outreach efforts with organizational goals