Riva Karim

· Coordinated with 20+ vendors daily to resolve invoicing discrepancies, enhancing vendor relations and supporting purchasing operations. · Reviewed and followed up on rejected invoices stemming from PO mismatches, billing errors, and other compliance issues, coordinating internally and escalating to buyers when resolution was required. · Managed the accrual list to ensure timely and accurate invoice processing, contributing to a 20% reduction in procurement discrepancies. · Facilitated communication between internal stakeholders and vendors by managing the shared procurement inbox and addressing invoicing disputes on behalf of the purchasing team. · Collaborated with Accounts Payable and Purchasing teams to ensure accurate daily processing of 60–100 invoices.

· Maintained supplier relationships and supported issue resolution (such as delayed ETAs and order discrepancies) by coordinating with 20+ vendors and a seven-member procurement team. · Utilized Oracle to help the procurement team receive purchase order confirmations, close open purchase orders, and help the strategic sourcing team amend contracts. · Communicated regularly with internal teams and external vendors across multiple channels (including email, meetings, and calls) to ensure alignment and continuity in procurement operations. · Demonstrated strong multitasking and time management skills by collaborating with multiple teams and consistently completing high-volume tasks within tight deadlines. · Assisted Strategic Sourcing Leads and Buyers in managing and reviewing supplier relationships to ensure performance, compliance, and alignment with sourcing goals.

· Developed amazing communication skills by interacting with over 70 customers daily by taking prescriptions, answering questions, billing insurance, and handling payments. · Assisted the pharmacists with packaging and distributing prescriptions to patients. · Monitored medication stock to ensure all the necessary medication was in stock. · Demonstrated teamwork by working with a four-member team to ensure patients received proper care.