Rituparna Dey

Consultant (Team Lead) @ Accenture Strategy & Consulting

About

As someone who loves technology and is passionate about building products, my journey began with a strong focus on “how” to get things done - writing code, solving problems, and shipping solutions. For me, passion isn’t just enthusiasm, it’s curiosity and commitment. Over time, I found myself increasingly drawn to the question of “why” we do what we do. I was driven by a desire to understand the broader business landscape in a structured way, leveraging my technical expertise while exploring a world beyond 0s and 1s. This shift in perspective led me to pursue an MBA from IIM Bangalore after 5.5 years in software development. I have a total of 5.5 YOE building user-friendly customer-centric interfaces & B2B products, and driving features end-to-end across BFSI, CRM, Telecom, and Contact Centre domains, for mobile, desktop and SaaS applications. Excited about building what’s next and always up for a conversation around tech, products, or ideas!

Country

India

City

Bengaluru

Industry

Computer & Network Security

Skill

Management Consulting, Agile Methodologies, Application Programming Interfaces (API), Vendor Relations, Implementation Planning, Requirements Analysis, Large Language Models (LLM), Generative AI, Strategy and consulting, SQL, Python, Jira, Software Development Life Cycle (SDLC), Product Requirements, Troubleshooting, Competitive Analysis, Scrum, Customer Success, Stakeholder Management, Presentation Skills

Experience

Consultant (Team Lead)

Accenture Strategy & Consulting

2025-5 - Present · 1 yr 5 mos

Bengaluru

Management Consulting - BFSI

SDE 2

Cisco

2022-2 - 2024-2 · 2 yrs 1 mo

Bengaluru

Webex Collaboration BU : Agent & Supervisor Desktop Responsibilities: - Drove the end-to-end development, testing & delivery of key features of the Supervisor and Agent Desktop, such as the Outbound Progressive Campaign - partnering with different mission teams. Technologies used : web-components, React, Node.js, Git, Typescript, JavaScript. - Partnered with UI/UX to assess the feasibility of design mockups in terms of development constraints and codebase scalability, and provided inputs for enhanced user experience. - Responsible for requirement gathering, translating of requirements into detailed epics and user stories with defined acceptance criteria, and writing Pact Contract Tests for the corresponding features. - Actively participated in Sprint Grooming, Sprint Planning, Sprint Reviews and Architectural Design Reviews - writing, reviewing and maintaining technical documentation and solution architecture of several features. - Conducted UAT to validate features and optimise product performance. - Directly collaborated with QA, Customer Support Teams and Customers to troubleshoot, replicate and prioritise customer issues. - Developed Python-based automation scripts for concurrent features. - Delivered feature demos to top leadership and engineering stakeholders, and presented technical content in form of TOI sessions to partners and customers.

Consultant (Assistant Manager)

Deloitte

2021-6 - 2022-2 · 9 mos

Mumbai, Maharashtra, India

- Product Development - Building the corporate banking portal of one of the largest private sector banks in India from scratch, using React, Redux, Next.js, TypeScript, SCSS, Material UI.

Analyst

Deloitte

2018-8 - 2021-5 · 2 yrs 10 mos

Mumbai, Maharashtra

- Built resuable components on Salesforce using Lightning Web Components (LWC), for an internal application functionality, used by top level management for providing a global view of several entities aspirations. - Renovated the US entity's internal web application, primarily for Android and iOS devices, using responsive Aura components. -Involved in discussions with the business to discuss feasibility of new features, and giving demonstrations as and when required. - Built a progressive web app for the enterprise customers of a leading Telcom sector, in order to give it a digital transformation. Core responsibilities featured frontend development, customer demonstration, third-party interactions, and deliveries and deployment of major releases of the web app. - Built the user interface of a consumer portal for a giant UAE real-estate client in an agile development environment. - Key technologies used : LWC, Aura, SLDS Design, Media Queries, PUG, NodeJS, SASS/SCSS, jQuery, Bootstrap, HTML5, CSS3, Flexbox Model, Vue JS, Strapi, JavaScript ( Vanilla, ES6 and above).

Vocational training

Tata Steel

2017-5 - 2017-6 · 2 mos

Jamshedpur, Jharkhand, India

Data Analytics for Fault Detection in Rotating Equipment,using Machine Learning Software called WEKA.

Education

Indian Institute of Management Bangalore

General

2024 - 2025 · 1 yr

Kalinga Institute of Industrial Technology, Bhubaneswar

Electronics and Telecommunications Engineering

2014 - 2018 · 4 yrs

Academic Trainings : Vacation Training Programme in Data Analytics for Fault Detection in Rotating Equipment,using Machine Learning Software called WEKA in TATA STEEL LTD., Jamshedpur. Value Added Training with HP Certification + RCPL Certification in Core Java and Android App Development. Developed a mobile app called Investment Intender Application using Android Studio and Core Java. INDO DANISH TOOL ROOM Certified Course on C, C++.