Ritu Sharma

Ritu Sharma

Manager @ Zaggle

About

Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Managing the sales process through specific software programs. Building and maintaining a CRM database. Meeting daily, weekly, and monthly sales targets. Participating in sales team meetings.

Country

India

City

Mumbai

Industry

Financial Services

Skill

Business Development Support, Client Services, Solution Selling, Spend Management, CXO level engagement, Software Implementation, Direct Sales, Stakeholder Management, Oracle Enterprise Resource Planning (ERP) Cloud, Cloud Sales, Marketing Strategy, Employee Benefits, Sourcing New Business, Cold Calling, Sales Management, Due Diligence, Field Work, Account Management, Client Relations, Channel Sales

Experience

Zaggle

Manager

Zaggle

LinkedIn
2025-5 - Present · 1 yr 5 mos

Mumbai

Zaggle

Deputy Manager

Zaggle

LinkedIn
2024-4 - 2025-6 · 1 yr 3 mos
Zaggle

Assistant Sales Manager

Zaggle

LinkedIn
2022-3 - 2024-7 · 2 yrs 5 mos

Mumbai

Ink Your Thoughts

Business Development Manager

Ink Your Thoughts

LinkedIn
2020-2 - 2021-12 · 1 yr 11 mos

As a skilled Sales Manager, I possess a comprehensive understanding of our company's offerings and am dedicated to researching consumer needs and identifying how our solutions can meet them. With my exceptional leadership abilities, I hire, train, motivate, and advise a team of sales representatives, driving them towards success and achieving objectives through effective planning and setting of sales goals. I am adept at analyzing performance data and projecting future performance, ensuring that the team is using effective sales tactics to meet revenue objectives. Continuously developing my personal leadership, hiring, and training skills, I ensure that the team is always up-to-date with the latest sales techniques and strategies. In addition, I excel at generating leads and building and nurturing client relationships. I am committed to delivering exceptional customer service, and I believe that building strong, long-lasting relationships is essential to achieving sustainable business growth

WhiteCrow Research

Senior Researcher ( Business Development)

WhiteCrow Research

LinkedIn
2019-1 - 2020-1 · 1 yr 1 mo

India

As a senior researcher, my primary responsibility was to manage international clients and generate leads for business development. I worked with a variety of clients based in Germany, France, and London, and developed a deep understanding of their unique needs and preferences. To achieve this, I extensively used online job portals such as Naukri, Indeed, and LinkedIn to research and understand the requirements of the clients. I also maintained a network of industry contacts to stay informed of any changes or updates in the industry. One of my key responsibilities was to map client requirements to the capabilities and expertise of my team. I did this by identifying the skills and experience of team members and then matching them with the needs of the client. This approach ensured that the clients received the highest level of service and that the team was working efficiently. My work primarily focused on the EMEA market, which required a deep understanding of the local business environment and cultural nuances. I consistently provided my clients with actionable insights and recommendations to help them achieve their business goals. Overall, my work as a senior researcher required a unique combination of research, analysis, and relationship management skills. I enjoyed the challenge of working with international clients and helping them achieve their business objectives.

Hexaware Technologies

Senior Associate ( Customer Success)

Hexaware Technologies

LinkedIn
2018-4 - 2018-11 · 8 mos

Navi Mumbai

Responsibilities and Duties. - Guide customers with relevant options through emails. - Monitor movements in the backend department, complete the assigned tasks. - Manage the overall running of the client's app. - Handle SOS and customer service department together. - Help the client to improve the platform by giving valuable inputs received from the customer. - Insure smooth running of Client Platform. - Report any glitch ASAP , if found

Accenture

Analyst

Accenture

LinkedIn
2016-11 - 2018-4 · 1 yr 6 mos

Working In Accenture as "Senior Analyst" involved. -Work closely with the client through SRT and develop innovative and impactful policies designed to help win specific large projects -Create positioning strategies, customized marketing programs focused on Certain verifies Accounts - Provide value-added input into concept development, implementation and performance measurement of the designed Policies. Define and track metrics to assess effectiveness of the designed policies. -Support priority offerings and business services related marketing programs by collaborating with subject matter experts to create thought leadership and tailored workshops - Manage integrated policies for all marketing efforts at the client platform and execute client events - Manage internal communications programs - Make decisions according to the defined Policies and Procedures - Identify improvement opportunities in work flow and suggest solutions - Interface effectively with other internal and Client teams

Convergys

Customer Service Representative

Convergys

2016-2 - 2016-9 · 8 mos

Gurgaon, India

helped customers with complaints and questions, give customers information about products and services, take orders, and process returns.

TP

Customer Service Representative

TP

LinkedIn
2015-8 - 2015-11 · 4 mos

Gurugram, Haryana, India

Education

SPJIMR SP Jain Institute of Management & Research

SPJIMR SP Jain Institute of Management & Research

LinkedIn

Business Administration and Management, General

2023-9 - 2025-9 · 2 yrs 1 mo
Indira Gandhi National Open University

Indira Gandhi National Open University

LinkedIn

English Literature (British and Commonwealth)

2019 - 2021 · 2 yrs

Enrolling for a masters degree in English offers an opportunity to improve their language, both spoken and written. This applies to students who have English as their first language or second language. Taking up a masters program in English is advantageous for potential students for more reasons than one; the resources available for use in the learning process are in plenty. The number of English speaking people is large and therefore, finding practical solutions to apply your newly acquired skills is easy. However, the degree can be as versatile as one can imagine; the career opportunities available to students enrolling in the program are plenty.

Magadh University

Magadh University

LinkedIn

English Language and Literature/Letters

2015 - 2018 · 3 yrs
DAV PUBLIC SCHOOL SRESHTHA VIHAR DELHI-110092

DAV PUBLIC SCHOOL SRESHTHA VIHAR DELHI-110092

LinkedIn

Science

2012 - 2014 · 2 yrs

Ritu Sharma's Contact Information

Email

******@***.com

Phone

(**) *** ****

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