rita harland
team leader\senior support consutlant
About
eBET (www.ebetgroup.com) is a leading gaming systems company that develops and markets a range of networked solutions for electronic machines. The range of proven products includes player loyalty and tracking systems, cashless gaming systems with both mag-stripe and smart-card technology and back-office productivity tools for pubs, clubs and casinos. eBET has over 880 customers, with some 63,000 gaming machines connected. With headquarters in Sydney Australia, eBET has operations and contractual arrangements across Australia, New Zealand, Malaysia, the Philippines, South Korea, Vietnam, Cambodia and Singapore. Ebet is part of the INTECQ Limited group, which includes Odyssey Gaming that has headquarters in Brisbane, Australia.
australia
australia
gambling & casinos
microsoft excel, microsoft office, management, microsoft word, research, customer service
Experience
gaming supervisor
mudgee soldiers club
team leader\senior support consutlant
ebet group
* Customer Support Consultant – Ebet Gaming Systems * June 2002 – 2015 Current/Supervisor/Team leader * Control of escalation of calls and issues * Testing and QA for new software and reports * Assist with recovering /restoring clubs computers and network systems * Phone and modem software support for Eps 2.0 * Phone and modem software support for Eps 1.5 * Phone and modem software support for Netcash * Phone and modem software support for Turbo * Assisting with reconciliation for Clubs and Hotels
Education
nyngan high school
tafe nsw higher education
leadership
Activities and Societies: 1992 - 2001 Western Institute of Tafe Dubbo, Mudgee CERTIFICATE - Clerical course real estate 1 year Micro computing 6 months CERTIFICATE - Bookkeeping and Financial skills Business services CERTIFICATE - Management and Team leadership CERTIFCATE - First Aid
rita harland's Contact Information
Phone
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