Rishav Jain

❆ Lead and mentor a team of US recruiters handling Non-IT , Non-Clinical & IT Positions. ❆ Oversee full-cycle recruiting operations: sourcing, interviewing, negotiating, and closing candidates. ❆ Monitor team performance metrics and ensure targets for submittals, interviews, and placements are consistently met or exceeded. ❆ Provide guidance on candidate engagement, pipeline management, and best practices in US recruitment processes. ❆ Collaborate with clients to understand requirements, provide updates, and ensure alignment on recruitment strategies.

❆ Responsible for handling Non-IT and Non-Clinical requirements from US-based clients. ❆ Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions. ❆ Used Job Diva as the internal candidate tracking system to generate reports on submittals, interviews, candidate data, job requirements, placements and any recruitment related activities. ❆ Analyze candidate information to determine matches between candidates and job openings ❆ Interview prospective candidates and educate candidates on company process ❆ Responsible for processing and contacting qualified candidates who respond via phone, email or web ❆ Coordinate with the Client and Consultant about the feedback/updates regarding the process. ❆ Acted as a mentor for new recruiters in understanding requirements and sourcing resumes. ❆ Responsible for searching and recruiting the candidates on various skills set as per the job specifications in various US Job Portals (Indeed, Monster, Career Builder, etc.) ❆ Making job postings on the Job Portal. ❆ Well versed about US Terms like W2, C2C, 1099, US Visas, etc. ❆ Responsible to work on Contract, Permanent & C2H (Contract to Hire) and W2 positions. ❆ Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement. ❆ Responsible for achieving a good conversion ratio of submittals into interview and placement. ❆ Maintain Excel sheets for Requirement Tracking, Interview Feedback Tracking, Undeserved Requirements, and Turn over Time Management, etc. ❆ Achieved a good conversion ratio of submittals into interview and placement. Exceeded the targets consistently.

Responsibilities: Received inbound calls from customers in USA and Canada. Responsible for assigned sales targets (monthly, quarterly and annually). Listening to customer requirements and presenting appropriately to make sale Maintain good relation with client. Follow up for payment.

* Installing and configuring hardware and software. * Speaking to customers to quickly get to the root of their problem. * Providing timely and accurate customer feedback. * Talking customers through a series of actions to resolve a problem. * Following up with clients to ensure the problem is resolved. * Replacing or repairing the necessary parts. * Supporting the roll-out of new applications. * Providing support in the form of procedural documentation. * Managing multiple cases at one time. * Testing and evaluating new technologies. * Conducting electrical safety checks on equipment. * Identifying hardware and software solutions. * Troubleshooting technical issues. * Diagnosing and repairing faults. * Resolving network issues.