Riona Dsouza
Human Resources Executive @ Softlink Global
About
Driven by empathy, strategy, and a love for building strong workplace cultures.
India
Mumbai
Human Resources
Operations Management, Global Human Resources Management, Objectives and Key Results (OKRs), Payroll Processing, Strategic Hiring, Swimming, Teaching, Learning Management, Homework Help, Event Planning, Event Management, Event Organizing, Event Handling, Event Production, Background Checks, Positive Employee Relations, Hiring, Employee Relations, Strategic Sourcing, Recruiting
Experience

Human Resources Executive
Key Responsibilities: 50% Tech Talent Acquisition: ~Lead end-to-end recruitment for technical, functional and support roles, including Software Developers, Product Managers, Data Engineers, and other technology positions. ~Create and execute tailored strategies to attract & head hunt top talent through job portals (like LinkedIn) and employee referrals. ~Evaluate candidates effectively through technical screenings, behavioral assessments, and competency-based interviewing techniques. ~Partner with hiring managers and department heads to align recruitment efforts with technical skill needs and business goals. ~Use tools like Keka to track and report recruitment metrics such as time-to-hire and quality of hire, leveraging insights to refine hiring processes. ~Build a strong employer brand within the tech community through campus hiring programs, hackathons, and other talent initiatives. 50% HR Operations: ~Manage core HR processes such as payroll, attendance, performance management, and compliance using Keka or similar HRIS systems. ~Onboard new employees, providing a smooth integration into the organization with a focus on engaging and retaining top talent. ~Drive employee engagement initiatives, including town halls, team-building activities, learning sessions, and feedback mechanisms. ~Facilitate regular performance reviews, competency mapping, and development plans to enhance technical and leadership capabilities. ~Act as a trusted advisor for employees, fostering an environment of trust and collaboration while resolving HR-related queries and concerns. ~Ensure HR policies and practices are updated and compliant with local labor laws and organizational objectives.

Event Specialist
Mumbai, Maharashtra, India
I've been freelancing for events for almost 8 years now. During this span, I've collaborated with brands like Gartner, Reebok, Adobe, Hip Hop, Thomas cook, etc,. I also recently managed the VIP boxes for the Indian Premier League (IPL) in the year 2023.

Human Resources Generalist
Mumbai, Maharashtra, India
Key Responsibilities: • Execute end-to-end recruitment processes, from defining job requirements and candidate sourcing to conducting interviews and facilitating the selection and onboarding of qualified candidates. • Prepare HR-related documents such as offer letters, contracts, and other employment-related paperwork. • Working on Spine software for all HR related functions. • Develop, review and update HR policies and procedures in alignment with changing organizational needs and compliance requirements. • Manage attendance and leave policies. • Ensure adherence to labour laws like PF/ESIC/MLWF, government regulations, etc. • Maintain accurate employee records, generate reports, and provide insights for decision-making. • Assist with budget monitoring and payroll. • Serve as a point of contact for employees to express concerns, grievances, or conflicts. • Conduct employee engagement activities that contribute to a positive workplace culture. • Handle sensitive HR and administrative matters with confidentiality and professionalism. • Oversee office facilities, manage vendor relationships, and ensure a conducive working environment.

Recruitment Coordinator
Mumbai, Maharashtra, India
Key responsibilities: • Actively using portals and online platforms for spotting the best talent in the market. • Posting jobs on Zoho recruit to hire quality candidates. • Hire the best talent for freelance editing roles across geographies, mainly native English speaking countries. • Handle complete recruitment lifecycle of freelancers. • Maintain a pool of potential freelancers through active market research and other effective avenues. • Freelancer relationship management post induction into the system.

Human Resources Intern
Key responsibilities: Coordinating Induction Sessions: Proficiently organized and facilitated induction sessions to ensure a seamless on boarding process for new hires. On boarding Documentation: Skilfully managed the creation and maintenance of comprehensive on boarding documentation. Collecting and Verifying Documents: Collected and verified all essential HR documents to maintain compliance and accuracy in personnel records

Private Tutor
Mumbai, Maharashtra, India
I was a private home tutor for students starting from nursery to 8th grade for all subjects.
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