Rinat Frolov

Head of development department / Senior product manager @ Zelax

About

Accomplished product manager with combined expertise in product management, hardware and software engineering, certification, marketing and sales support. Successful in leading cross-functional teams and managing multiple product lines from cradle to grave. Experience in gathering and defining new product requirements, justifying new product development investments, launching products to the marketplace, developing and driving product roadmaps and feature enhancements, solving in-life product's problems. Skills in approval process, leading product managers, building and supporting 3d-party labs relationships. Well-versed in telecom market and in-depth network communication devices knowledge. Passionate change agent and product development visionary.

Country

City

Russia

Industry

Telecommunications

Skill

Product Management, Telecommunications, IP, Networking, DSL, WDM, TDMoIP, Access Networks, PLC, Ethernet, QMS, IDEF0, Cross-functional Team Leadership

Experience

Head of development department / Senior product manager

Zelax

2007-10 - Present · 19 yrs

Lead the team responsible for managing products life-cycle of all products in the portfolio. Create new products and features requirements through understanding of the core business and ROI, customer feedback and competitive analysis. Assist sales managers to identifying customer requirements and improvements/changes to be made in the products delivered with long term clients. Coordinate and supervise the product development processes and brainstorms for new ideas, assist in cost minimization and productivity optimization. Handle relationship with on-shore and off-shore design labs. Manage new product launches encompassing beta-testing, documentation writing, production engineering, compliance process, market research, product pricing, internal and external announcement, post-launched trekking. Helping in resolving any technical / design / production problems and organize collaboration of support engineer, developers and sales to satisfy customer in the best way for it and for the company. Achievements - Launched and went to the market more than 5 different kinds of products developed in the company and remote design labs. - Launched and went to the market 3 third-party product lines beginning from finding of supplier and completing of local market post-launch optimization - Described and optimize product launch business process, developed templates.

Senior technical support engineer

Zelax

2005-7 - 2007-8 · 2 yrs 2 mos

Defined potential client requirements and work with proposal team to determine winning solution Provided technical support and troubleshot customers' systems Wrote technical documents such as user manuals, maintenance guidelines and technical specifications Developed and implemented testing scenarios of new products and firmware updates