Ridhi Garg

Assisting in understanding and analyzing business requirements for ongoing projects Supporting the creation of basic documentation such as requirement notes, user stories, and process flows Working closely with team members to understand project needs and workflows Helping in identifying simple process gaps and suggesting improvements Contributing to preparation of reports and internal documentation Gaining exposure to how business requirements are translated into practical solutions

Identified and resolved inventory bottlenecks, minimizing stock risks and improving product availability. Leveraged sales data and Excel analytics to enhance demand forecasting and align inventory with customer trends. Streamlined staff scheduling using customer flow insights, resulting in improved operational efficiency and customer service. Delivered actionable, data-driven recommendations to management, supporting informed decisions on inventory and workforce planning. Developed and standardized onboarding and training protocols, elevating team consistency and overall performance.

Completed Infosys training with focus on understanding business requirements and process workflows Assisted in analyzing requirements and documenting them in a structured format Created simple process flow diagrams to understand end-to-end processes Supported preparation of basic project documents and reports Observed and learned how business needs are translated into technical solutions Participated in team discussions and internal assignments to apply analysis concepts

Utilized expertise across diverse programming layers, encompassing Business Layer, Data Access Layer with SQL Server, .NET technology, Entity Framework Core, Service Layer with ASP .NET Core Web API, and Presentation Layer employing Angular with TypeScript. Contributed to all phases of development for a responsive tour and travel agency website, spanning conceptualization, design, advancement, and deployment. Led a cross-functional team of four as Scrum Master, collaborating with stakeholders to design, develop, and deploy proprietary applications. Prioritized and addressed over 25 new features and bug fixes. Skills: Software Development Life Cycle (SDLC), .NET Framework, Angular, Agile Methodologies, ASP.NET, Microsoft SQL Server, TypeScript, Entity Framework (EF) Core.

Collaborated with the development team throughout the development stages of a Java-based application tailored for the financial services sector. Engaged in and provided input to team endeavors including sprint planning, daily scrums, and retrospectives. Generated documentation and Confluence pages encompassing deployment strategies, release notes, as well as security and operational preparedness.