Ricky Ngai

A 60 years old OEM electronic toys company (owns 2 plants: one in Indonesia and one in China; in total of 5,000 workers) with good reputation in developing and manufacturing complicated mechanical and electronic toys for worldwide branded toy companies such as Mattel, Hasbro, Bandai, Tomy Takara, Jakks Pacific, Munchkin, People, Hape, Buffalo, Moose, MGA, Simba-Dickie, Jada, MVW, Chicco, Kid Galaxy, Brain Development System as well as other non-toy electronic items for TTI, Hallmark, etc. Successfully helped Lung Cheong to open new OEM accounts such as Moose, MGA, Simba-Dickie/Jada, Basic Fun (Tonka), Munchkin, Playmates, Skip Hop, Hape, Buffalo and Stanley Black & Decker. Established a new team of NPI (New Product Innovation) with R&D for Lung Cheong’s OBM business. Looking after operations including Business Development, Costing, Engineering and Quality.

One of the biggest 5 toy companies in the world with US$ 4 billion sales turnover. Working with functional teams in LA headquarter, offices in Hudson (Little Tikes), Europe, HK and China. In charge of quality assurance and quality control of over 70 staff. Strategic Planning for policies, quality system & IP Control for operation and business. Provide directions on Quality “Do it right the first time” in upstream prevention. Resource management - overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing. People Manage - coach and educate senior management. Motivate, direct, and integrate multiple functions and subordinate managers and staff performing very different tasks, and with differing priorities and measures of success. Responsible for driving quality by critical process control, inspection quality monitoring, statistical analysis, manage quality complaints, vendors’ quality performance. Budgeting on lab tests, managing expense priorities. Decision making on inspection and CAP. Develop and administrate Self Inspection Program, stationed staff, IP/Factory audit and factory audits. Product safety and risk assessment of new product development, lab tests, quality assurance and control, etc. Setting up inspection criteria and process control on electronic, chemical and cosmetic items. Customers like Amazon, Wal-Mart, Target, Costco, Tomy Takara, etc. Brands/Licenses like Little Tikes, MGA Girls (Na Na Na, L.O.L. Surprise, OMG, Poopsie Slime Surprise, Pop Pop Hair Surprise, Bratz Collector, BABY Born Surprise), MGA Boys (VIRO Rides, The Hangrees, Num Noms, Project Mc²), Zapf Creation baby dolls, etc.

Working with headquarter in Melbourne and offices in LA, HK, UK and China. In charge of quality assurance and engineering teams. Responsible for factory audits, product safety and risk assessment of new product development, lab tests, quality assurance, etc. Setting up inspection criteria and process control on electronic, chemical and cosmetic items. Customers like Wal-Mart, Target, Costco, Tomy Takara, etc. Licenses like Shopkins, Fortnite, Really Rad Robots, Pikmipop, Little Live Pets, Disney Doorables, Mighty Beanz, Happy Places, Treasure X, etc.

A Danish owned toy company. Managed an operation consisted of over 30 QA/QC, planning & procurement and logistics teams in HK and China. Responsible for formulating product and factory sourcing, product development, material planning, order procurement, logistics and QA/QC for all Dracco brands and licenses. Customers like Simba, Rewe, Goliath, Vivid, JAKKS Pacific, etc. Licenses like Filly, Simpsons, Star Wars, Disney Princesses, Peppa Pigs, etc.

Worked with customers such as Tiger Electronic/Hasbro, Bandai, Team Concept, Tomy, McDonald’s and Mattel. Managed OEM projects from factory visits, product costing, quotations, tool plan, usage, mould fabrications, production and milestone, product spec and quality performance to shipments. Looked after material planning and issued MR. Formulated business development plan, budgeting, KPI and CRM.

Managed a team of employees in HK sourcing office and responsible for formulating sourcing strategies and product development for different ELC lines. Managed retail margin, quality performance and delivery. Vendors like Blue Box, Red Box, Toy Park, Silverlit, Tolo, Playmobile, Brio, Fisher Price, etc.

Worked with overseas offices and customers like TRU, Walmart, Target, Kmart, Auchan, Chicco, Tomy, etc. Handled inquiries of over hundreds of Playwell items and OEM projects from factory visits, quotations, scheduling, mould fabrications, production, product spec and quality performance to shipments.