Ricky Lee M.
Operations Manager
About
Strategic Sales Leader | Key Account Management Veteran | 26 Years Commercial Excellence I am a high-impact Business Development specialist with over 26 years of experience driving revenue growth for global technology leaders like Huawei and U Mobile. My expertise lies in managing high-yield portfolios (generating up to RM3.6 Million annually) and navigating the complex "Health Systems" of B2B relationships. Why partner with me? -Multilingual Negotiator: Fluent in English, Mandarin, Malay, Cantonese, and Hokkien—allowing me to bridge gaps across diverse market segments in Greater KL. -Financial Rigor: Armed with a background in Accounting and Finance, I specialize in margin realization, ROI analysis, and managing complex B2B credit terms. -Operational Discipline: I bring an "extreme ownership" mentality to every role, proven by maintaining a flawless 5-star service record across 380,000km of independent operations. -Digital Savvy: As a content creator, I leverage modern digital tools and video engagement to complement traditional consultative selling. I am currently seeking a Key Account Management or Business Development Manager role where I can apply my "high-mileage" experience and reliability to drive organizational growth. Due to my active field-based schedule and commitment to operational safety, please contact me via WhatsApp at +60 19-299 3399. I am highly responsive to messages and look forward to discussing how I can add value to your team.
Malaysia
Cheras
Telecommunications
Video Editing, Production Execution, Sales Strategy, Consumer Electronics Sales, Sales Staff Training, Tactical Sales Planning, Social Media Content Creation, Competitive Strategies, Digital Content Management (DCM), Digital Production, Cantonese, Solution Selling, Franchising, Accounting, Distribution Channel Management, Product Placement, Sales Channel, Aggressive Marketing, Solar Industry, Financial Analysis
Experience
Operations Manager
INDEPENDENT OPERATIONS & DIGITAL MEDIA
Managed independent private transport operations, clocking 375,000km with a perfect safety and service record. Developed deep on-ground market intelligence of KL’s business districts and consumer sentiment. Founder of a niche Lofi/Ambient music channel. Execute end-to-end media production (audio mixing, video editing, SEO optimization), demonstrating adaptability to modern digital trends.
Grab driver
Grab
WP. Kuala Lumpur
-Safely transport passengers to their destinations. -Provide excellent customer service to ensure passenger satisfaction. -Utilize navigation tools to optimise routes and travel time.
Account Manager
BAN LEONG TECHNOLOGIES SDN BHD
Petaling Jaya, Selangor, Malaysia
-Managed sales targets and executed strategies to increase revenue. -Collected payments and ensured timely transactions with retailers. -Analyzed competitor products and provided product training to retailers. -Collaborated with marketing teams to enhance product visibility. -Attended sales events and built strong client relationships.
Account Manager
BAN LEONG TECHNOLOGIES SDN BHD (ANKER INNOVATIONS)
Managed the sales performance for Anker’s charging and audio portfolio within the IT distribution channel. Expanded dealer breadth in the Central Region, ensuring premium product placement and stock sufficiency. Analyzed weekly sales data to implement tactical bundle promotions, successfully clearing aging inventory while protecting margins.
Channel Sales Manager
Dahua Technology Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
-Developed and managed relationships with key clients. -Conducted sales analysis and market research to optimise strategies. -Led sales initiatives to drive business growth.
Senior Sales Executive
U Mobile
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
-Managed telecommunications retailers and sales territories. -Worked closely with marketing teams to enhance brand presence. -Achieved RM3.6 million sales target in 2019. -Helped premier dealers increase revenue by 15%
Senior Sales Executive
U MOBILE SDN BHD
Managed a high-yield portfolio generating RM3.6 Million in annual revenue, consistently achieving >150% of sales targets. Aggressively acquired SME clients from rival networks (Maxis/Celcom) by presenting superior ROI and connectivity solutions. Acted as the primary consultant for key accounts, resolving technical escalations to ensure long-term client retention.
Retail Executive
Huawei Technologies Malaysia Sdn Bhd
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
-Led and trained a team of 15 sales promoters. -Created 50 new accounts and upgraded 20 accounts to flagship dealers. -Achieved monthly sales targets of RM200,000. -Organized customer engagement events and executed sales strategies.
Retail Executive
HUAWEI TECHNOLOGIES MALAYSIA
Key contributor to Huawei’s rapid market share growth in Malaysia, opening 50+ new retail accounts in under-served territories. Conducted technical training for floor staff, translating complex product specs into consumer benefits.
Education
Stamford College
Accounting and Finance
Stamford College
Accounting and Finance
Provides a strong foundation in financial analysis (P&L, ROI), enabling value-based conversations with business owners.
Ricky Lee M.'s Contact Information
Phone
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