Rick West

Summit Tech Partners is a WBENC and WOSB-certified provider of On-Demand Talent Solutions and Project Services for Fortune 500 companies. We specialize in Agile Transformation, Cloud Infrastructure, Data Analytics/AI, Program Management, Product Management, and Cybersecurity across industries including Financial Services, Healthcare, Life Sciences, Utilities, Retail, and Technology.

Key Achievements: 🔹 Leadership Excellence: Directed multiple high-performing technical recruiting teams across on-site and virtual environments, fostering a KPI-driven culture of accountability and success. 🔹 Talent Operations: Managed end-to-end recruiting processes - including training, onboarding, and offboarding - for marquee clients such as Wells Fargo, JPMorgan Chase, and Huntington National Bank. 🔹 Business Development: Secured the highest number of Master Service Agreements (MSAs) for the Charlotte sales team, driving new business growth. 🔹 Veteran Inclusion Initiative: Spearheaded the first-ever hire/train/deploy program for U.S. military veterans specializing in mainframe technologies, enhancing workforce diversity and technical capability. 🔹 Immigration Program Oversight: Served as the primary contact for the internal H1B transfer program, streamlining compliance and talent mobility. 🔹 Top Individual Contributor: Achieved the highest weekly spread as an individual contributor, setting benchmarks for recruiter productivity and revenue generation.

Managing Director – Regional Vice President National Account Management 🔹 Oversaw and directed operations for national account teams. 🔹 Developed new business opportunities and expanded client partnerships. 🔹 Specialized in sourcing domain-specific technology candidates for critical roles. Strategic Initiatives 🔹 Established centralized National Recruiting Centers to support MSP/VMS accounts. 🔹 Implemented an offshore RPO model to enhance delivery for national accounts. 🔹 Introduced a comprehensive training program for Associate Recruiters and entry-level staff. Regional Leadership 🔹 Served as Regional VP for the Southeast region, covering DC/VA, MD, NC/SC, TN, and FL. 🔹 Managed operations and held P&L responsibility for Reston, VA and Charlotte, NC branches. 🔹 Oversaw recruiting teams across a national footprint: Charlotte, Hartford, Reston, Dallas, Tampa, Jacksonville, Atlanta, Nashville, and Philadelphia. Client Engagement 🔹 Executive oversight for major clients: Lincoln Financial Group, Ally Bank, TIAA, Dollar Tree/Family Dollar. 🔹 Participated in client scorecard reviews, resolved escalations, and strengthened supplier partnerships. 🔹 Additional portfolio: Citigroup, Bank of America, Cigna, Marriott, Fannie Mae, AIG, Wells Fargo. Operational Oversight 🔹 Centralized delivery for multiple national and strategic accounts. 🔹 Ensured effective day-to-day operations, branch profitability, and cross-regional leadership. 🔹 Managed key staffing metrics, KPIs/OKRs, strategic initiatives, and recruiting best practices.

Key Responsibilities: 🔹 New Business Development: Researched local markets to identify direct and indirect leads, building a strong pipeline of new prospects. 🔹 Account Acquisition: Successfully sold staffing solutions to prospective clients using market knowledge, enthusiasm, and confidence. 🔹 Active Candidate Counseling: Identified, recruited, and interviewed industry professionals to align with client needs. 🔹 Placement Counseling: Acted as a liaison between candidates and clients to ensure a perfect match of skills, goals, and requirements. 🔹 Business Negotiation: Negotiated offer packages and referral fees to finalize hiring agreements and maintain profitability.

BA in Business Administration. Emphasizing on Marketing. Minor in Communications.