Rick C.

• Owned and delivered end-to-end development of server motherboards aligned with Intel platforms (Eagle Stream → Birch Stream→ Oak Stream), from early engineering stages to mass production • Owned Hyper product line (2nd largest portfolio), supporting $3B annual revenue across GPU, storage, and cloud data center applications • Reduced RMA turnaround time by 30% through implementation of firmware-first diagnostics and improved failure analysis workflow • Drove cross-functional execution across EE, ME, BIOS, BMC, and vendor teams to ensure on-time product delivery • Partnered with supply chain and operations teams to manage material planning and mitigate production risks • Delivered technical training and sales enablement to support customer adoption and post-sales success

• Managed full product lifecycle including product definition, sourcing, development, certification, and launch • Resolved production bottlenecks, shipment delays, and quality issues through cross-functional coordination • Optimized component sharing strategy and consolidated customer demand, reducing inventory costs and improving supply efficiency • Drove $12M revenue growth, achieving record-high revenue and gross profit in Medical and Gaming product lines (2021) • Collaborated with marketing to execute major industry events (IMTS, HIMSS, G2E), increasing customer engagement

• Led LTE/5G module business development with Tier-1 ODMs (Quanta, Compal, Wistron, Delta) • Managed product lifecycle from design-in to certification and market launch • Secured $5M government project through solution alignment and customer engagement • Partnered with application engineers to resolve technical issues and improve customer satisfaction

Led the company to become a market leader in Taiwan, achieving over 20,000 annual customers. Introduced Bubble Soccer to Taiwan, creating a new recreational trend and generating $2M in revenue (2016). Secured partnerships with major organizations—including TSMC, HP, Dell, Samsung, OPPO, National Taiwan University, and Taipei 101—to deliver team-building programs, year-end parties, and corporate events.

• Provided global technical support for server, GPU, and cloud platforms • Managed APAC accounts and delivered technical training on new technologies • Resolved complex system-level issues by coordinating with R&D and engineering teams • Supported sales teams with technical consultation and solution positioning

Successfully launched Semitel TVS/Diodes to Tier 1 OEMs, including Quanta, Compal, and Wistron. Collaborated with the China headquarters on market trends, product positioning, and promotion strategies. Managed all business operations and issues for Tier 1 OEM customers, including Quanta, Compal, and Wistron. Promoted to Senior Business Program Manager within one year.

• Managed product development lifecycle including scheduling, sourcing, and manufacturing coordination • Defined product specifications and conducted technical training for regional sales teams • Achieved 100%+ revenue growth for Japan ODM customer (SOTEC) • Supported 300% revenue growth for HCL India

Managed customer relationships, providing technical support, addressing manufacturing issues, and ensuring compliance testing. Proposed and drafted business plans tailored to customers’ applications and budgets. Built the surveillance system product line, which became one of the company’s top 3 revenue-generating categories. Successfully registered over 100 customer accounts, generating $2M revenue for the company.