Richard Dekkers

Richard Dekkers

General Manager Online Media Department @ BPO Innovations

About

Richard grew up in The Netherlands and studied English in primary school and high school. In 1995 he graduated from the Hogeschool West-Brabant in Breda, the Netherlands, where he earned a Bachelors degree in Business Informatics. Richard worked in the Netherlands in customer service, sales and marketing for the company Hoechst / Clariant, and also did management assistant and help desk support tasks for the same company. In 2005 Richard emigrated to Guatemala and there Richard was owner of a catering business and worked for a call center where he supported US and Canadian customers of UPS. All these experiences have made Richard a person who is focused on delivering quality and excellent customer service in English, Spanish, German, as well as Dutch. In his free time Richard likes to spend time with his wife, their dogsand 2 cats and likes to travel, as he is interested in learning about other cultures. He also likes to cook and watch sports like Football, Soccer, Baseball and Basketball and is a fan of the Tampa Bay Buccaneers. In 2012 Richard Joined BPO Innovations and currently is General Manager of the Online Media department and leads a team that is working in backofice tasks for several US and Europe based companies. BPOI helps companies and executives offload administrative processes by leveraging People, Process, and Technology. Our experience with sales teams, executives, and professional services firms, allows Prialto to quickly customize solutions to Member's needs and integrate our teams of Productivity Assistants to save you time and ensure consistency

Country

-

City

Guatemala

Industry

Outsourcing/Offshoring

Skill

Project Coordination, People Management, Operational Planning, Operational Efficiency, Long-term Vision, Dirección general, Transparencia, Gestión de proyectos, Capacidad de análisis, Multitarea, Resolución de problemas, Comunicación, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Social Media, Operations Management, Team Building, Social Media Marketing

Experience

BPO Innovations

General Manager Online Media Department

BPO Innovations

LinkedIn
2022-1 - Present · 4 yrs 9 mos
BPO Innovations

Project Manager

BPO Innovations

LinkedIn
2017-4 - 2022-1 · 4 yrs 10 mos
BPO Innovations

Team Lead

BPO Innovations

LinkedIn
2012-2 - 2018-1 · 6 yrs
Prialto

Team Lead

Prialto

LinkedIn
2012-2 - 2015-6 · 3 yrs 5 mos

Guatemala

Education

Avans University of Applied Sciences

Avans University of Applied Sciences

LinkedIn

Business Informatics

1990 - 1995 · 5 yrs

Richard Dekkers's Contact Information

Email

******@***.com

Phone

(**) *** ****

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