Richard Von Romero

As Quality Assurance & Compliance Manager, I oversee pharmacy operations to ensure compliance with USP <795>, <797>, and <800> standards for nonsterile, sterile, and hazardous compounding. My responsibilities include training and competency assessments, process oversight, environmental monitoring, and maintaining quality assurance systems. I partner closely with corporate QA and local leadership to drive continuous improvement, uphold patient safety, and strengthen regulatory compliance. Passionate about fostering a culture of quality, I focus on attention to detail, education, and ongoing operational improvement.

Assisted in daily pharmacy operations under pharmacist supervision, ensuring compliance with SOPs and state regulations. Experienced in prescription processing, patient communication, and inventory management. Supported sterile and non-sterile compounding, while maintaining accuracy, quality, and excellent customer service.

As a Non-Sterile Compounding Pharmacy Technician, I prepared customized medications by accurately measuring, mixing, and packaging non-sterile formulations such as creams, capsules, and suspensions in accordance with USP <795> guidelines. I reviewed prescription formulas, gathered and verified ingredients, calibrated equipment, and documented each step of the compounding process to ensure accuracy and regulatory compliance. My daily responsibilities included maintaining a clean and organized work environment, performing routine equipment and area cleaning, labeling and staging finished products for pharmacist verification, and managing inventory to ensure adequate supplies. I consistently supported efficient pharmacy workflow while prioritizing precision, safety, and quality in every task.

As a Pharmacy Technician, I accurately entered prescription and patient information into the pharmacy system, verified prescriber instructions, and prepared labels and medications for pharmacist review. I assisted with dispensing and distribution by organizing orders for pickup, delivery, or shipment, maintained detailed records of outgoing medications, and monitored inventory levels to ensure adequate stock. I communicated with patients, healthcare providers, and internal staff regarding prescription status and requirements, supported daily administrative tasks, and consistently ensured compliance with pharmacy regulations, safety protocols, and confidentiality standards.

Responsible for supporting safe and efficient pharmacy operations while enhancing patient experiences. Key responsibilities include following company SOPs and pharmacy workflows, assisting pharmacists in prescription fulfillment, providing compassionate patient service in-person and over the phone, managing basic inventory tasks, contributing to a high-performing team, and ensuring compliance with all federal, state, and company regulations. Technicians may also support additional patient care services, such as immunizations and point-of-care testing, where permitted.