Richard Smith

Senior Commercial Contract Manager @ Deloitte

About

A hands on, experienced Commercial Contracts Manager with a proven track record of successfully negotiating and managing complex, global I.T. services contracts for global customers (typically FTSE 100 Companies). Achieved success through building excellent relationships with customers, suppliers and internal stakeholders, combined with a good knowledge of contract law and an excellent understanding of European and global contracting practices. A reputation for driving the negotiation process and maintaining effective communications with all parties. KEY AREAS OF EXPERTISE: * Contract Negotiations * Team leadership and development * Deal shaping * Contract drafting * Commercial support & leadership * Risk management and mitigation * Global opportunities * Commercial modelling * Process improvement * Improving bid win rates * Virtual team management * Bid Management

Country

United Kingdom

City

Greater Northampton Area

Industry

Management Consulting

Skill

Managed Services, Pre-sales, Contract Negotiation, Professional Services, IT Outsourcing, Outsourcing, Management, Commercial Management, Solution Selling, Leadership, Team Leadership, RFP, Service Management, EMEA, Business Transformation, Risk Management, Telecommunications, Process Improvement, CRM, Team Management

Experience

Senior Commercial Contract Manager

Deloitte

2022-5 - Present · 4 yrs 5 mos

Interim Senior Commercial Manager

NTT DATA

2021-10 - 2022-3 · 6 mos

Interim Contract - IS Commercial Manager

National Grid

2017-12 - 2021-3 · 3 yrs 4 mos

Warwick

Global Commercial Lead - EMEA

Telstra

2017-5 - 2017-11 · 7 mos

London, United Kingdom

Interim Contract - Global Commercial Contract Manager

Dell Technologies

2016-2 - 2017-4 · 1 yr 3 mos

Bracknell

Senior Contracts Professional

CSC

2015-6 - 2016-3 · 10 mos

Banbury

Contract Management role ensuring that customers adhere to the provisions of a $300m global complex outsourcing agreement. Responsible for its modification, including new business, and interpretation, assessing contractual and commercial risk, providing guidance to stakeholders and relationship management.

Interim Contract - Global Commercial Manager

Vodafone Business

2014-6 - 2015-5 · 1 yr

Newbury

Commercial lead on complex global deals, a hands on customer facing role negotiating commercials, pricing and Ts and Cs on opportunities for mobility, conferencing, WAN, Fixed Voice and managed services for resigns and acquisitions.

Commercial Contracts Director

Dell Technologies

2011-1 - 2014-3 · 3 yrs 3 mos

Bracknell

Covering Dell's Western Europe, Emerging Markets and Channel business units. Responsible for all commercial contractual support for RFPs, SoWs and contract negotiation for major pre-sales customer facing opportunities and support of large In-Life Contracts. Leading a pan-EMEA Commercial Management team, working closely with sales, finance, legal and delivery teams across all lines of business, including hardware and managed services.

Head of Multinational Bid & Commercial Management

Dell Technologies

2007-7 - 2010-12 · 3 yrs 6 mos

Recruited and managed geographically dispersed team owning all international opportunities for Dell across EMEA supporting Dell's largest 500 global accounts on major opportunities with typical TCV of $10m to $15m and up to $200m. Responsible for; * Initial bid qualification * Bid Management & Proposal creation * All commercial customer facing contractual negotiations * Governance through to contract signature * Supporting US and APAC led opportunities.

Senior Commercial Manager

Dell Technologies

2005-4 - 2007-6 · 2 yrs 3 mos

In Dell's Global business unit, negotiating and managing large, complex multinational IT Services and IT Hardware Contracts across EMEA.

Major Bids Consultant

Cable&Wireless Worldwide

1997-11 - 2005-3 · 7 yrs 5 mos

Managed international bids with a value of at least £3m pa and a three year term; clients in finance, IT, government and professional services sectors.