Richard Ngowi

Coordinating, Managing, Monitoring and Leading towards execution and delivery of Strategic Transformation Projects for the company.

Successfully Coordinated and Managed Merger Business Strategy for two telecom companies in areas related with B2C Products &Services, Customer Value Management, Mobile Financial Services, B2B &Wholesale. • Lay the foundation for the execution of combined business strategy for Mobile Product &Services, Customer Value Management, Mobile Financial Services, B2B&Wholeskae after the merger and take over completion ( from January 2020 to December 2021). • Successfully Coordinated & Delivered all Integration activities for Products& Services, Customer Value Management, Mobile Financial Services, B2B&Wholesale From April 2022 - As Project Coordinator, responsible for Presenting Regular Updates to PMO Office on Integration Progress Specifically in Mobile Products &Services, Customer Value Management, Mobile Financial Services, B2B&Wholesale.

Leading Team on Strategic Business Review:  Leading a team of 3 Heads of Units(B2C, MFS ,B2B&SD) for Monthly Business Performance Review with CCO/CEO.  Leading a team of 3 Heads of Units(B2C, MFS ,B2B&SD) for Quarterly Business Forecasting.  Leading a team of 3 Heads of Units(B2C, MFS ,B2B&SD) for Annual Budget Preparation  Assist CCO through coordinating, organizing and Preparation of EXCO Presentations (Board Presentation, Quarterly Performance and Annual Budget) Fast-tracking Executions of Strategic Business Actions;  Coordinating and recordings of recommended actions during Strategic Business Reviews.  Assist CCO on tracking proposed actions to be executed to improve business performance. Leading Team on Reporting & Analytics:  Monitoring Daily Business Performance through preparation of Daily Performance Dashboard.  Coordinating Ad hoc insightful analysis from various Business functions (Voice, Data, VAS, Roaming, MFS, Enterprise & Wholesale, Acquisition & Retention activities) Coordinating Business & Marketing Inteligence Activities:  Working with Data warehouse team (MIS) on the development of new insightful reports for the business.  Working with Data Warehouse team for the establishment and definition of Business KPI for inhouse business reports development.  Coordinating, tracking and providing insightful analysis on competitors activities in the market regarding Pricing, Products, Coverage, Acquisitions, S&D Activities Leading Teams on Geomarketing Activities:  Working with cross functional teams (Network, SD, Commercial) on identifying areas with Coverage gaps and recommend solutions.  Planning for New Coverage sites roll out and Network Modernization through Geomarketing survey and business case preparation Internal Control Alignment and Process Improvement:  Working with teams Internal Control team on identifying areas with gaps so as to improve internal controls and compliance.

Marketing and Financial Reporting • Tracking, analyzing and reporting of Daily Marketing Dashboard with Key Performance Indicators on daily basis. • Weekly Marketing and Finance reporting • Providing monthly reporting inputs from marketing to the Finance Team for month end closure. • Providing monthly GSM report to the industry regulator (Tanzania Communication Regulatory Authority). • Managing Group Templates and providing other ad hoc marketing reports as per requirements Tarrifs Management. • Product Master Tariffs Management and Repository • Monthly Tarrifs Validation for Minimizing Revenue Leakage • Recording new product(s) tarrifs and Updating existing tarrifs in the tariffs master sheet. Product Management: • Product Concept Notes Management and Repository • Products Tarrifs Recording • Monthy Reporting of Product(s) launched • Coordinating monthly report submission of Post launch Product evaluation Compliance and Internal Process Management: • Monitoring and ensuring compliance of processes on products expected to be launched • Segments Process Repository. • Update Internal auditing tracker with evidence • Marketing SPOC for External and Internal Auditing Exercises Data Management: • Training new employee on how to use company data warehouse • Working with MIS engineers to ensure availability, correctness and accuracy of all reports in the data warehouse. Marketing Intelligence &Competitors Activities Reporting • Tracking and providing regular updates on competitors change of price in Headline Tarrifs, Combo Bundle Prices and International Tarrifs • Coordinating and Facilitate Reporting of Zonal Competitors activities on the ground. • Marketing Intelligence Toolkit maintenance. • Tracking and reporting competitors BTL and ATL offers • In-depth analysis of the newly introduced competitors product(s) and service(s) versus our company products and services.

Geo marketing : • Receiving complaints from various stakeholders and individuals on issues related with network coverage from various areas of the country. • Hosting Regular meetings with individuals, companies’ representatives and government officials to discuss and provide the way forward to all issues related with network coverage in different areas of the countries. • Working with the Sales and Network team representatives in researching and identify potential areas for tower deployment and network coverage improvement. • Conducting field survey for all regions in the country to identify potential areas for network coverage improvement and network expansion within the country. • Conducting Annual Site Planning and Site Rollout. • Preparing monthly reports for Site Performance and Site Profitability Analysis. • Plotting Network Coverage Maps (Map Info 12.0 and Google Earth.) Research: • In-depth analysis of the newly introduced competitors product(s) and service(s) versus company products and services. • Coordinating various in house marketing research activities for the company such as Interviews and Focus Group Discussions to get in depth insights on various products and services produced by the company. • Receiving weekly media monitoring report from research agency for analysis and reporting on all company activities covered by the media for the whole week. • Follow up and ensure payments for research agencies are done on time.

Pursued and Awarded a Degree of Bachelor of Arts (in Geography & Environmental Studies) with Honours in November 2010 in Dar es Salaam(Tanzania).