richard delaloye

* Assist senior management with development and implementation of Service Center policy and * procedures. * Assist senior management with troubleshooting of operational issues at regional service centers. * Assist engineering with analysis of product issues and development of solutions. * Secondary instructor for field service training. * Draft and publish quality and manufacturing bulletins.

* for Well Site Operations based in Tulsa Oklahoma. * Assist senior management with development and implementation of Field Service policy and * procedures. * Assist engineering with analysis of product issues and development of solutions. * Primary instructor for field service training. * Draft and publish information, product and field service bulletins. * Assist with and review DIFA reports generated in the regions. * Nov 09 – Nov 10 North America Quality Assurance Manage based in Houston Texas * Develop and implement a Quality Assurance Organization for North America with an initial focus * on the Permian Basin. * Develop and implement a web based NCR and CAR system. * Assist with DIFA operations in the regional service centers. * Primary instructor for field service training.

* based in Houston Texas * Provide product, technical and safety support to the Product Line on a Global Basis. * Primary Instructor for field service training, both internal and for eastern hemisphere clients. * Develop and maintain the Technical Service Manual for well site operations. * Provide technical support to engineering * Assist with the initial evaluation of equipment suppliers during startup of the product line. * Assist with setup of the Shanghai, China manufacturing facility. * Assist with initial training of Shanghai, China staff. * Assist with setup of the Alexandria, Egypt service center.

* based in Houston Texas. * Provide product, technical, safety and IT support to the worldwide Field Service Organization. * Primary instructor for field service training; conducting between four and seven 3-week courses * per year.

* for Reda Production Services based in Kuwait and later Dubai. * Managed the P&L, leased equipment and field service operations in Middle East. * Recruited and trained thirteen expatriate /regional employees along with nine existing staff. * Primary instructor for field service training in the Eastern Hemisphere (except for the Russia). * Assisted with installation and operation of the first coil tubing deployed ESP systems in the world. * Developed Kuwait field operations and raised average run life from nine months to more than * twenty-six months. * Specified, purchased and rolled out notebook computers to the eastern region field service staff. * Managed construction, staffing, training, and startup of a service base in Dier Ez Zor, Syria.

* for the Casper Wyoming (USA) Service Center. * Managed the tooling, staffing and training of the Service Center. * Maintained the office PC LAN as well as all PCs in the Denver, Colorado and Cody, Wyoming * offices. * Developed and maintained a historical database of equipment usage, which was used for inventory * management and sales forecasting. * Coordinated the fabrication of over thirty trailer mounted VSD test packages for use in North * America land operations. * Supervised Customer Service (equipment inventory, client order entry and processing) for the * region. * Assisted with the specification and fabrication of non-standard wellheads, shrouds and other * ancillary components required to enter the mine de-watering market.

based in Rawlins, Wyoming and Casper, Wyoming. Primary field service technician responsible for Amoco Bairoil operations.

* Managed the tooling, training, startup and shop operations of the regional repair center. * Supervised and performed wellsite and shop repairs on BOPs and accumulator systems. * Supervised the spares and consumables inventory, client order entry and shipping. * Conducted training seminars for drilling contractors and rental tool companies

* based in Glendive, Montana and Casper, Wyoming. * Provided wellsite installation and troubleshooting services for various clients throughout the * Rocky Mountain Region. * Maintained local spares inventory required to support field operations. * Was the primary interface between the client's field operations and Reda.

Present Director of Field Service and OnCall for the US based in Tulsa Oklahoma. Direct and manage US Field Service Operations for US operations. Rsponsible for the management and career progression of 61employees. Direct and support 24/7 application and troubleshooting support as well as interface between the sales /service organization and engineering. Support is provided to international operations with the exception of the Russia

The leading independent oil and gas supplier to the Chinese economy, delivering value to the people of China, local communities, investors, partners and employees.