Richa Khandelwal

Leading a team of 75+ engineers and partnering with design and product leadership in developing the Sales Hub product line with a $1B ARR Focused on delivering AI Agents and software that eases pipeline building and deal closure. Prioritized AI quality contributing to a 10% increase in deal closures for customers. Directed several infrastructure initiatives such as unstructured data ingestion, speech to text platform and feature store to turn the AI strategy into delivery platform

Led multiple teams in developing AI-powered deal intelligence, meeting notetaker, forecasting, and enablement software Applied Generative AI and Predictive Modeling to solve customer problems using structured and unstructured data

Responsible for AI Platform including MLOps and Conversation Intelligence. Enabled HubSpot product teams in releasing AI powered product features. Guided ML team in bringing VectorDB solution for enhancing the use of Generative AI models through retrieval-augmented generation.

Led a team of 20+ engineers to build voice communication product for HubSpot sales and service users to communicate with their customers.

Collaborated with founder in product strategy and offshore engineering management.

I was engineer zero for this early stage startup. Led and built the first engagement platform that enabled women to post their experiences and get community help

* Managed Slack's Experimentation and Data Visualization Platforms * Led the execution of next generation of Experimentation platform, including metric calculation and feature rollout platforms * Led build vs buy analysis of data tools to provide competitive advantage * Built yearly and quarterly product roadmaps; created a streamlined feature intake process; * Implemented organization wide innovation day series to provide structured, but flexible engineering time * Grew the team by 50%

* Led personalization team consisting of data engineers, scientists and machine learning engineers. * Contributed to technical product roadmap building and execution. * Led the launch of personalized search results on Nike digital platform with a 70% engagement lift. * Led the launch of personalized product shops in Nike Training Club and Nike Running Club with 17% lift in engagement. * Contributed to annual budget planning.

* Led technical teams that are building machine learning backed solutions to personalize Nike digital experiences. * Delivered personalized product recommendations in various digital platform leading to 130% increased engagement * Built machine learning platform to deliver models faster with increased visibility reducing the time to delivery from 3 months to 2 weeks. * Contributed towards technical vendor contract negotiations.

* Responsible for building and delivering services backed by machine learning models to consumer facing apps including NTC, NRC and NikeApp. * Introduced server side A/B methodology in Nike ecosystem * Led a team of 7 software engineers to build the first machine learning team at Nike. * Served as technical expert for scalable machine learning and big data domains. * Led the launch of workout recommendation that led to 60% increased engagement rate.

* Worked with entrepreneurs to deliver apps related to agriculture, beauty and game domains. * Built contract, negotiated rates for contract employees and led the early phases product marketing. * Advised entrepreneurs on technical roadmap and budgeting. * Delivered investors pitches.

* Led Yonder's Android platform development and delivery. * Acted as technical advisor to CTO and CEO. * Overseen the contract employees work backlog and execution. * Stabilized Android platform by significantly reducing bug counts and crashes.