Rich P.

• Oversee all aspects of service delivery at Holina Global, ensuring high-quality care for clients worldwide. • Manage the Continuing Care program, enhancing client satisfaction and support on a global scale. • Develop and implement comprehensive policies and procedures to standardize operations across diverse regions. General Manager for Holina Healing

I am dedicated to enhancing the rehabilitation experience at New Life Beginnings through innovative program development and community engagement. • Spearheaded initiatives that integrate holistic modalities for comprehensive healing. • Cultivated partnerships within the Thai community to provide employment and support. • Focused on creating a retreat atmosphere that promotes personal growth and authentic connections.

• Led the management of three services: Young People Cyprus, Holina Wellness Khao Yai, and Holina KPG Thailand. • Oversaw all departments, including medical, therapy, case management, and support teams. • Provided guidance and support to managers and supervising psychologists, enhancing service delivery. • Managed HR functions and ensured compliance with licensing requirements across all locations.

• Oversaw all departments at Holina, fostering collaboration between Clinical, Nursing, and Operations teams. • Implemented trauma-informed practices, significantly enhancing patient recovery experiences. • Developed a clinical schedule allowing clients to participate in up to three group sessions daily, improving engagement and outcomes.

• Oversee daily operations of ARC Drug & Alcohol Rehab Center, ensuring adherence to our scientific-based methodology. • Manage HR functions, audit processes, and governance to maintain high standards of care. • Foster a non-shaming environment that promotes unconditional positive regard for clients, enhancing recovery outcomes.

• Managed a diverse team delivering User Voice products, including SU Councils and Peer Support initiatives. • Led clinical supervision, budgeting, and recruitment, ensuring alignment with contract KPIs. • Developed strategic partnerships to enhance service delivery and secure new business opportunities.

• Spearheaded service user involvement initiatives across South England, London, and Wales, ensuring user-centric decision-making. • Developed and implemented effective service user councils and forums, enhancing governance structures at local and national levels. • Innovated pre-tender strategies to integrate service user needs into bids, resulting in successful transitions post-award.

• Led the development of Recovery Communities across South East England, enhancing recovery-oriented systems. • Empowered individuals to establish autonomous peer-led organizations, fostering community initiatives. • Supported the formation of three groups into registered charities, promoting sustainable recovery practices. • Spearheaded the regional service user council, facilitating site audits and enhancing service delivery.

• Empowered service users and carers by leading peer-led projects, enhancing community engagement. • Collaborated with stakeholders to review contracts and commission services, ensuring user feedback shaped local authority decisions. • Facilitated significant changes, such as removing locks and glass screens, based on user insights, improving accessibility.