Riccardo Calafiore

- Support inbound and outbound sales: qualify leads, follow up, and manage pipeline progression. - Execute outreach across phone, email, LinkedIn, and WhatsApp/chat. - Handle daily inbound requests and provide clear, solution-focused guidance to prospects. - Assist senior sales team members with pipeline organization and CRM updates. - Contribute ideas to improve sales processes and messaging in a fast-growing environment.

Master’s Degree at LUISS Guido Carli. Major: Marketing, Customer Relationship & Engagement. Focus: customer-centric marketing, CRM, and engagement strategies across digital and physical touchpoints. Building skills in marketing planning, customer insights, and performance-oriented decision-making Working on team-based projects and case discussions to translate theory into practical go-to-market thinking.

Exchange program (Erasmus+). - Selected for an academic exchange program to broaden international exposure. - Focused on business-related subjects and academic integration. - Aimed at enhancing cross-cultural competencies and global perspective.

Bachelor’s Degree in Economics, Management and Business Law — University of Rome Tor Vergata. Focus: combining economic analysis, managerial decision-making, and business law fundamentals Core areas: Micro/Macroeconomics, Statistics, Business Administration, Accounting & Financial Statements, Marketing, Strategy/Organization Legal foundations: Private/Public Law, Commercial Law, Labour & Industrial Relations Thesis (Microeconomics): “Happiness and relational goods” — Advisor: Prof. Leonardo Becchetti

Exchange program (Erasmus+) - Completed university-level courses as part of an academic exchange. - International academic environment and cross-cultural teamwork - Acquired working knowledge of Spanish through full immersion and daily practice.