Ricardo Osorio
Account Manager @ Mexproud Shipping
About
I’m an international sales and customer service professional with over five years of experience driving growth and client satisfaction across the U.S., Mexico, and Europe. Throughout my career, I’ve managed global accounts and cross-border logistics operations, consistently achieving KPI results above expectations. I specialize in B2B relationship management, project coordination, and customer experience optimization — particularly within the logistics, manufacturing, and supply chain sectors. I’m passionate about connecting business strategy with operational excellence, using tools like Salesforce, SAP, and CRM platforms to strengthen relationships and create scalable results. Fluent in English, Spanish, and French, with intermediate German, I thrive in multicultural environments and love building long-term partnerships that make international operations run smoother and smarter.
Mexico
Querétaro
Logistics & Supply Chain
Gestión de transportes, Logística de distribución, Gestión de proyectos internacionales, Negociación con proveedores, Gestión de ventas, Planificación comercial, Liderazgo en ventas, Gestión de pérdidas y ganacias, Estrategia empresarial, Investigación de mercado, Relaciones públicas, Gestión de relaciones con clientes (CRM), Capacidad de análisis, Logística internacional, Gestión de proyectos, Evaluación de negocios, Liderazgo de equipos multidisciplinarios, Trabajo en equipo, Administración logística, Liderazgo
Experience

Senior Key Account Manager
Queretaro
Setting up accounts, Credit Applications, documentation, new suppliers/carriers, target negotiations. Prospecting clients 100% time, Cold Calling, Mails, Meets, etc. Re-connecting clients CRM (Salesforce, Aljex, Google-force, etc.) Anexo 24 (IMMEX) Hiring and Training new hired. Project Management Daily Reports 100% KPI Attainment

Customer Relationship Management (CRM)
Le relais de chambord
Chambord, Centre-Val de Loire, France
Ricardo Osorio's Contact Information
Phone
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