Ricardo Castejón

• Developed a comprehensive strategy for HR digital products, emphasizing AI and advanced technologies. • Partnered with global leaders to modernize HR capabilities and strengthen governance frameworks. • Delivered scalable solutions that significantly support Mastercard’s overarching people strategy.

Led strategic initiatives that drive HR transformation, focusing on modernizing systems and enhancing service delivery. By collaborating with cross-functional teams, I ensured that HR function is future-ready and aligned with employee needs. My work emphasized scalable solutions and strategic collaboration, resulting in a more efficient and engaging employee experience.

Leading program capacity for a Global Payroll multi-year transformation program across 18 countries.

• Led the Workday implementation program in Latin America, a Human Capital Management (HCM) solution to enable the J&J Enterprise Talent agenda and provide greater visibility and alignment of J&J’s workforce as well as drive standardization of global HR processes. • Initiative part of the strategic enterprise growth drivers, aiming at building world-class global functions by transforming services to better enable growth. • Manage a portfolio of work and allocation of resources across multiple functional groups/countries/regions. • Scope included 14 successfully deployed markets (Mexico, 7 countries in Centro America-Caribbean cluster, Colombia, Peru, Ecuador, Chile, Paraguay and Uruguay), impacting around 14,000 employees. • Managed all aspects of the implementation, including design, alignment of local requirements with global standards, functionality and configuration decisions, development, data conversion, testing, compliance aspects, training and change-management, considering multiple cultural aspects across the region. • Responsible for providing project management leadership to ensure on-time, on-budget and high quality project delivery according to specifications and J&J compliance guidelines. • Provided leadership and guidance across the cross-function teams (payroll, HR, IT) to ensure all project activities are executed according to expectations and leveraging learnings from previous projects, all requirements are met and as needed arbitrate issues to ensure areas of interdependency are appropriately accounted for and prioritized. • Responsible for critical cross-function stakeholders management (Senior Business Leaders, Global Corporate Functions leaders, Specialist Groups – COEs, IT, Finance)

•Lead the HR services corporate function in Brazil, Argentina, Chile, Paraguay and Uruguay overseeing consistent execution across Pharmaceuticals, MD&D, Consumer, Corporate and Supply Chain •Provide leadership to the function, partnership to the business driving process excellence and keeping the employee experience as a core focus for all HR services activities. Function deliveries a critical set of activities across the enterprise in support of both the HR Strategic and Enterprise priorities and initiatives. Wide range of solutions and services regionally provided for the employees’ career life-cycle. •Accountable for change management, execution, strategy development and resources associated with HR transactional service delivery, end to end processes, HRIS (based on a self management and direct access approach) maintenance, contact resolution across multiple channels . •Lead a team of +30 HR professions in multiple locations. •Member of the Brazil and Southern Cone HR Leadership teams (HR Forums), partnering with business-based HR and other HR specialist groups leadership from those locations aiming at addressing business needs and execute business strategy. •Liaison with Payroll, HR Specialist Groups within the company, key vendors, country HR teams and other HR stakeholders. •Responsible for Chile, Paraguay and Uruguay transition from design and implementation process to going live into the HR Shared Services model. •Manage a budget of around USD 25 mi. •Recently led the integration project for an acquired company in Brazil and Argentina into the HR Shared Services model. •Provide leadership and direction to assure compliance with Data Privacy rules, company policies, local country laws and regulations, SOX and other corporate compliance requirements. •Collaborate with business strategic projects, such as building world-class global functions, HR policy harmonization across the region, Performance and Development global tool implementation.

•Primary focus was leading transformational projects and turnaround engagements for global leading organizations intargeted on improving their operations, driving value and helping them optimize process and organizational structure, developing and applying business strategies to improve financial and operational performance, and dealing with business change management and the people issues which arise from it. Led the Latin America work stream of a global project focused on HR transformation, which includes a service delivery and organization design, future state process design, transition from a TPV, SAP implementation, change-management, as well as project management aspects.

More than 10 years of management consulting experience in leading and developing business effectiveness improvement projects. Solid experience in partnering major global projects for leading companies. Leverages industry background, advisory and project skills, and business expertise to advise businesses on strategic engagements to achieve targets in improving their performance (primarily through the analysis of existing organizational problems and development of plans for improvement) growth, cost reduction, and profitability. His expertise includes the entire outsourcing/shared services lifecycle, HR transformation, process improvement & lean transformation, cost reduction strategies, complexity reduction, end-to-end process assessment and improvement, performance assessment, behavioral change management. His background comprises a variety of industries, such as consumer products (confectionery, food, beverage and consumer packaged goods), energy, electrical engineering and electronics, pharmaceutical, mining, steel, retail, education, agriculture and communication. Representative clients: Johnson & Johnson, Siemens, Walmart, Kraft Foods, Boehringer Ingelheim, ArcelorMittal, Societé Générale, Groupe SEB, Vale, Carrefour, Chevron, Orange, Booking.com

Leader of the Human Resources process improvement team, responsible for developing, handling and control process improvement action plans aimed at achieving goals and business objectives and providing added value regarding HR internal services and enhancing competitive effectiveness and compliance, as well as setting the course for permanent and lasting changes. He also leaded the HR system implementation and managed the Sarbanes-Oxley Section 404 compliance project on the HR Departments, which both scopes includes all companies of the group, as well as answering for all compliance results.

Lead a team of +10 people dedicated to educational and entrepreneurship programs focused on creating opportunities to ultimately improve lives and strengthen communities in Campinas area.