Ricardo Perez DO,JD FACOI

Responsibility and oversight for Patient Safety/ Quality, Medical Staff Services, Graduate Medical Education, Hospital Medicine, Critical Care, and Emergency Medicine

Lead hospitalist group in dyad model and drive evidence-based practices to optimize clinical outcomes throughout the hospitals in Jefferson Health East Region. Mentor medical directors at each hospital to foster culture of teamwork, professionally develop and train individual providers, and recruit and onboard new hires. • Ensure hospital compliance with Joint Commission regulatory standards, manage and resolve concerns about providers, and implement performance improvement programs to amplify quality, safety, patient experience and throughput, and transition of care. • Successful in reducing length of stay below budgeted goal by 4%, resulting in a cost savings of about $2 million. • Established a new staffing model that improved performance and retention of clinicians.

Drove heavy recruitment, contract negotiation, and growth of physician group, coordinating with administrative partner to oversee clinical operations for ambulatory services with $140M budget. Led 15-member team of medical directors that manage provider groups in 33 practice locations. • Increased number of group providers 30% through effective, dedicated recruiting and decreased patient scheduling lag time 20% by hiring 80+ providers during tenure and improving scheduling templates. • Conducted compensation assessments and restructured compensation models to include quality and productivity incentives based on key performance indicators and industry benchmarks.

Established relationships and networks with primary care practices as ACMO in South Philadelphia campus to improve safety, quality, and inpatient clinical operations related to hospital medical affairs and subspecialties while concurrently serving as CCO for Jefferson Health’s accountable care organization (ACO). • Boosted ranking in Vizient Inc.’s national community hospital database from 35 to 6 as ACMO by executing continuous process improvement analysis and establishing committee to ensure hospital systems met quality and safety metric standards. Presented at Vizient’s national conference on processes for achieving outstanding improvements. • Founded Medicare shared savings program ACO with 9,000 patients and successfully achieved goal to provide value-based care, reduce patient care costs, decrease readmissions, and improve quality across hospital-based and outpatient services.

Oversaw safety and quality across 11 inpatient specialty departments and received direct reports from section head as Department Chair. Drove improvements in patient length of stay and throughput, credentialing, post-discharge follow-up, disciplinary action, and root cause analysis (RCA) for medical peer review and adverse event reporting. • Revamped peer review process and added multispecialty peer reviews following reports of adverse events, conducting peer reviews and RCA with all involved disciplines to ensure high-quality coordination of patient care across specialties. • Reduced readmission rates from 25% to 12% by partnering with ambulatory specialists and population health team to ensure patients scheduled and attended follow-up appointments within 7 days after discharge to stabilize medical treatment regimen.

Founded inpatient hospitalist program with 4 providers, successfully curating and hiring outstanding team and growing number of providers to 20 by end of tenure. Leveraged personal network of professional contacts to independently build inpatient medicine provider group. • Created strong, high-performing core group of providers that are still part of this team by effectively relating compelling vision for Jefferson Health’s inpatient hospitalist program.

Applied legal background and Juris Doctor degree to teach medical jurisprudence course to medical students as assistant professor. Utilized exceptional public speaking and presentation skills to deliver lectures on health law and regulatory compliance. Involved heavily in clinical and medical education as Intern Coordinator and Residency Program Director.

Received my internal medicine training and became Chief Resident in my final year.