Ricardo Martins

- Led the complete restructuring of the group's technology area, from UX/UI and Product to Infrastructure. - Managed and designed the Technology and Data teams, achieving a remarkable turnover rate of less than 3%. - Successfully migrated 12 on-premise solutions to AWS cloud, ensuring enhanced scalability and performance. - Designed and implemented the architecture for the group's Core SuperAPP, recognized as an Open Case AWS in 2023. - Deployed 5 AI Powered Features on Core, including document processing, ai chat bots, claim oversee and regex generator. - Managed the group's digital environment, acting as interlocutor and key decision-maker in the Flix M&A and the MAP signing with AWS. - Managed a team of 90+ internal employees and 30+ external partners. - Awarded the 2024 Insurance Innovation Award by CNseg for the launch of Core, a super app designed for insurance brokers.

- Implemented a robust DevOps culture, positioning the company among the top 6% of insurers globally for production deployments according to Google, leveraging Python, PostgreSQL, ReactNative, and Next.js. - Managed and designed the Technology and Data teams, maintaining a turnover rate of less than 10%. - Implemented a Microservices architecture within the AWS cloud, enhancing system agility and scalability. - Designed and implemented system architecture that positioned the company as the 10th most secure insurer globally according to Risk Recon. - Managed the insurer's digital environment with 99% uptime, achieving over 30 production deployments per week.

• Restructured 4 key areas with a digital focus at Banco Triangulo S/A, including Consumer Insights, Digital Channels, Marketing, and Customer Experience. • Developed and implemented an action plan for Data-Driven Marketing and User Experience, leading to increased customer engagement and retention. • Led training and development initiatives for 34 internal team members and 10 partners to enhance digital capabilities and drive business growth.

- Implemented and integrated more than 12 companies within the Santander Group. - Structured the entire data lake on GCP using IaC (Infrastructure as Code) with Terraform, and orchestrated the real-time processing of Santander Group campaign data with DBT and Airflow. - Oversaw the IT and BI architecture to support the Marketing department with Data-Driven and Omnichannel strategies.

• Established and led a BI Department with 10 team members across 5 States, driving digital convergence and innovation. • Implemented new administrative processes focused on fostering innovation and efficiency. • Successfully managed a team of 20 individuals in a lean non-managerial structure. • Developed and executed the strategy for the first Digital Campaign Win on the company's Biggest Client.

• Led department growth from 2 to 8 employees, saving over R$ 700,000 in media costs. • Implemented new administrative processes focused on the Digital Revolution. • Managed a 5 million digital budget with all goals achieved. • Ensured Data Integration for a Unique Customer View.

• Led company growth from 5 to 50 employees, acquiring over 20 clients with innovative projects. • Implemented new administrative processes focused on innovation, managing projects for top clients like Sodexo and Citroën. • Directly managed 50 people in a lean non-managerial structure, creating a Health Innovation Center.

• Developed and implemented the PMO, restructuring workflow, job descriptions, and company KPIs. • Implemented new administrative processes focused on innovation. • Managed projects for clients like Itau, Seara, FCA, Spotify, Nextel, Johnson & Johnson, P&G, and Sodexo.

• Guided team on technology market innovations for Renault, Pernambucanas, Pedigree, and Devassa websites. • Managed digital projects for Pernambucanas, Santander, Renault, Natura, and Pedigree with a budget of up to $20M. • Defined internal processes, managed suppliers, and ensured project delivery for TBWA in São Paulo.