Ricardo Garcia Patlan

- Supported branch operations by accurately processing transactions, ensuring regulatory compliance, and coordinating with team members for smooth service delivery. - Educated customers on financial products and digital tools, promoting Chase’s mobile and online banking platforms, which helped increase digital adoption and improved client experience. - Emphasize building rapport with customers, understanding their financial need and providing personalized solutions.

- Recorded $149,000 worth of personal sales in Florida, Georgia and Arizona - Top First Year and part of the #1 sales team - Approached over 11,880 families from various socioeconomic backgrounds and cultures, presented the product to 6,634 prospects, and built a base of over 529 clients - Executed all aspects of a personal business such as marketing, scheduling, presentations, sales, ordering inventory, accounting, delivery of products, and customer service - Worked over 900 hours over a period of 12 weeks during the summer of 2021, 2022 and 2023

- Conducted all prospecting, recruiting, interviewing and selected 7 students for a direct sales program - Analyzed over 100 hours of advanced sales and management training as well as developed managerial and public speaking skills through the guidance of first-year salespeople - Led the #1 team in sales in 2022, and won Rookie Organizational Leader of the Year in 2023

- Contributed to the team that pre-leased 100% of a luxury high-rise complex - Verify digital lease files are accurate, complete, and organized following company policy - Generate and retain an interest in Aspire's student housing community through inbound inquiries - Performed property tours and maintained a professional relationship through prospective tenant follow-ups

- Aided customers into buying their desired products depending on their budget, need, and desire - Learned about product knowledge, customer service, and organization of the department -Tracked shelf products and over stock inventory

- Invited customers into the restaurant and accommodated them in an appropriate table - Instructed guests on menu specials, took food and beverage orders, and answered any questions needed - Carried out all transactions on the cash register including cash, card, refunds and exchanges.