rhoeben de la cruz

* Support team members and management with customer service. * Skilled in cash handling. * Skilled in Microsoft Office Application and Microsoft OS * Willing to adapt to change * Problem solving skills * Capable of facilitating organization * Inventory Counts and Month's end * Weekly Inventory Order from vendors

Process Payroll, cash Handling, process weekly inventory orders, training and development of crew member and managers, handling and assisting customer service or complaint

* Ability to adapt in a fast-pace environment while supporting, coordinating and boosting productivity, problem-solving and trouble-shooting and planning/implementing daily and detailed task to avoid problems before it happens. * Possess solid computer skills. * Working knowledge using Microsoft Excel, Powerpoint and Microsoft Word * Ability to train, motivate, and supervise customer service employees. * Maintain quality control of picture-perfect movie presentation and monitoring safety for both guest and staff.

Responsible for maintaining quality control on movie presentation and events. Contributed in converting 35mm projector system to digital projection system. Collaborated with Access IT in writing a manual to troubleshoot and operate digital projection system and software program such as TCC(Theater Command Center).

I have experience in facilitating organization, quality control, training and developing staff members and management team. I have 14 years experience of assisting in opening 3 Emagine Theater location and contributed in hiring and training process, implementing standard operating procedures and executing workflow.

* Responsible for coordinating and supporting staff to a daily operative level. * Cash handling all transaction sales, deposit drops, balancing daily and weekly balances. * Monitoring APSH (Attendance Per Staff Hour) to maintain operative level based on theatre labor * Conducting new employee orientation using training materials provided by the company and hands-on training in box office, concession and usher.