Rhoda Mwikali Keiru

Rhoda Mwikali Keiru

Operations Manager - Hospitality @ Longonot Place Suites

About

I am a transformational and people-centered leader. I help teams grow through mentorship, emotional intelligence, accountability, and service excellence so that they can perform confidently, deliver exceptional guest experiences, and create lasting organizational impact. My personal values are rooted in who I am and how I lead, serve, and relate with others. I strive to be Reliable in my commitments, ensuring that people can trust my word, consistency, and professionalism. I remain Hopeful and Optimistic, choosing to see possibilities even in challenging situations and inspiring confidence in those around me. I am guided by Divine purpose and faith, which shape my integrity, compassion, and sense of responsibility. Above all, I embrace Agility — the ability to adapt, learn, and respond effectively to changing environments while remaining focused on excellence and impact.

Country

Kenya

City

Nairobi County

Industry

Hospitality

Skill

Customer Service, Marketing Strategy, Negotiation, New Business Development, Contract Negotiation, Business Planning, Marketing, Start-ups, Sales Management, Sales, Management, Property, Entrepreneurship, Project Management, Hospitality Management, Hotel Administration, Hospitality Consulting, Hospitality, Hotels, Hospitality Industry

Experience

Longonot Place Suites

Operations Manager - Hospitality

Longonot Place Suites

LinkedIn
2019-11 - Present · 6 yrs 11 mos

Nairobi

Norfolk Towers Serviced Apartments

Operations Manager - Hospitality

Norfolk Towers Serviced Apartments

LinkedIn
2022-7 - Present · 4 yrs 3 mos

Nairobi, Kenya

Situated on Harry Thuku Road, Longonot Place Serviced Apartments and Norfolk Towers Serviced Apartments are the perfect base to explore Kenya’s capital while staying for business or leisure in our spacious apartments. Choose from our inventory of 169 apartments with a mix of studios, 1, 2 and 3 bedroom apartments which are popular for both local and international corporate clientele. We provide an ideal accommodation within Nairobi City, featuring a central location, stylishly curated living spaces, personalized guest services and modern amenities. The beauty of serviced apartments is that it provides you with a fully furnished stay with personalized services that make you feel right at home

Executive Residency by Best Western, Nairobi

General Manager

Executive Residency by Best Western, Nairobi

2018-2 - 2019-4 · 1 yr 3 mos

Nairobi

Executive Residency by Best Western is an upper-midscale hotel with flexible spaces, stylish design, and brand signature elements that come together to create an unforgettable experience. The Executive Residency offers a serene and secure place to call home. The luxurious and fully furnished apartments are ideal for short and long secure stays.

Mvuli Suites

General Manager

Mvuli Suites

2015-5 - 2017-12 · 2 yrs 8 mos

Museum Hill

Mvuli Suites, Museum Hill: 74 studio suites conveniently located along Kipande road 500m from the Museum Hill interchange and less than 1km from the City Centre. Designed for medium to long stay guests, the hotel offers offers breathtaking views towards the recently reclaimed Nairobi River waterfront (popularly known as Michuki Park) and the Nairobi City Skyline Beyond. Tasked with: planning and organising accommodation, catering and other hotel services; promoting and marketing the business; managing budgets and financial plans as well as controlling expenditure; maintaining statistical and financial records; setting and achieving sales and profit targets; analysing sales figures and devising marketing and revenue management strategies; recruiting, training and monitoring staff; planning work schedules for individuals and teams; meeting and greeting customers; dealing with customer complaints and comments; addressing problems and troubleshooting; ensuring events and conferences run smoothly; supervising maintenance, supplies, renovations and furnishings; dealing with contractors and suppliers; ensuring security is effective; carrying out inspections of property and services; ensuring compliance with licensing laws, health and safety and other statutory regulations.

Mvuli House

General Manager

Mvuli House

2012-9 - 2015-4 · 2 yrs 8 mos

Nairobi West

Designed with the cost conscious business and tourist traveler in mind, Mvuli House is your ideal limited service hotel in Nairobi. Located close to the two main airports and the Central Business District yet away from the hustle and bustle of the town center, Mvuli House offers a cool respite after a long day at work, and the ideal stopover after a Safari.

Riparo Properties

Busines Development Manager

Riparo Properties

2011-2 - 2012-3 · 1 yr 2 mos

Riparo Properties is a well established, full service, Property consultancy firm which has rapidly acquired a solid reputation and trust of a number of the country’s leading property owners.

Lukenya Getaway

Sales & Marketing Manager

Lukenya Getaway

LinkedIn
2009-2 - 2011-1 · 2 yrs

Athi River

Lukenya Getaway is a place created to provide an environment for intellectual work, rest and recreation. It renders a quiet and peaceful environ and is the ideal place for Conferences, Team Building, Retreats, Workshops, Meetings, Holidays and much more. Our clientele is composed of Non-Governmental Organizations, Corporates, Churches, Campers, Families and other groups. We are located at the scenic and serene surroundings of The Lukenya hills approximately 40 kilometers away from the Nairobi City Center.

Propensity Properties and Consultants

Property Manager

Propensity Properties and Consultants

2007-7 - 2008-12 · 1 yr 6 mos

Nairobi Kenya

Armed with 25 years experience in the Kenyan property market, Propensity properties and consultants provide marketing support to the investor so that they get a fair return for their investment. As a lead agency in the real estate industry, our well trained and professional team walks you through the process of sourcing, acquiring and managing your investments.

Jaydees Knitting factory Limited

Administration

Jaydees Knitting factory Limited

1996-10 - 2007-6 · 10 yrs 9 mos

Industrial Area, Nairobi

Jaydees Knitting Factory is your one stop shop for all your Hotel and domestic Fabric requirements. From Bedsheets, Blankets and Towels to uniforms for your staff we have everything you need. We manufacture everything from scratch allowing you the flexibility of choice.

McDonald's

Restaurant Manager

McDonald's

LinkedIn
1993-10 - 1996-9 · 3 yrs

London, United Kingdom

The McDonald's Corporation is the world's largest chain of hamburger fast food restaurants, serving around 68 million customers daily in 119 countries across 35,000 outlets. Wikipedia

Education

University of East London

University of East London

LinkedIn

Business Administration and Management, General

2023-10 - 2026-1 · 2 yrs 4 mos
West London College

West London College

LinkedIn

Information Technology

1994-11 - 1996-10 · 2 yrs
Cornell University

Cornell University

LinkedIn

Sustainability Studies

2025-8 - 2025-9 · 2 mos

Rhoda Mwikali Keiru's Contact Information

Email

******@***.com

Phone

(**) *** ****

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