Rhea San Juan

With 8 years of comprehensive experience as a Customer Service Representative in the BPO industry, I have developed a versatile skill set across various functions, including sales, billing, technical support, chat support, and collections. My background has equipped me with a deep understanding of customer needs, effective problem-solving techniques, and the ability to manage diverse and complex scenarios. I excel in delivering high-quality service and driving results, with a proven track record of enhancing customer satisfaction and achieving performance targets.