Rosita Portugal

Outreach Agent at KrissAI, focused on connecting businesses and healthcare professionals with AI-powered solutions that streamline operations and improve client engagement. Responsible for proactive lead generation and relationship building, demonstrating how AI-powered chatbot solutions and conversational AI support efficient inquiry handling, scheduling, and follow-ups. I help organizations save time, increase productivity, and drive revenue growth while moving forward confidently with AI adoption.

Outreach Agent at Chatli.AI, connecting businesses across industries including hospitality, restaurants, logistics, education, and service-based companies with AI-powered chatbot solutions that improve customer engagement and operational efficiency. I support proactive lead generation and relationship building, showing how conversational AI helps businesses capture leads, manage inquiries, and convert conversations into revenue.

• Delivered luxury customer service, assisting clients with fashion selections and personalized recommendations. • Consistently achieved and exceeded sales targets while fostering strong client relationships. • Maintained visual merchandising standards and managed inventory for smooth store operations. • Handled administrative tasks including sales reporting and stock reconciliation. • Supported store management with documentation, email correspondence, and day-to-day operational tasks.

• Provided personalized customer service, assisting clients in selecting products that met their needs. • Achieved sales targets consistently through upselling and product knowledge. • Maintained visual merchandising standards and organized stock for a seamless shopping experience. • Built strong customer relationships, contributing to customer loyalty and repeat business. • Collaborated with team members to ensure smooth store operations.

Senior Sales Associate → Department In-Charge | Splash, Landmark Group July 2013 – 2019 | Senior Sales Associate 2019 – March 2021 | Department In-Charge | Dubai, UAE Senior Sales Associate (2013–2019): Delivered exceptional customer service, consistently exceeded sales targets, and built strong client relationships. Assisted in visual merchandising, inventory management, and seasonal promotions. Mentored new staff to strengthen team performance. Department In-Charge (2019–2021): Led a department, managing team performance, scheduling, and training. Oversaw daily operations, ensured smooth workflow, and implemented strategies to maximize sales and customer satisfaction. Played a key role in achieving departmental targets and maintaining high standards of service and visual merchandising. Key Achievements: Recognized multiple times for top sales performance and leadership excellence. Successfully developed and motivated team members, contributing to improved KPIs and customer loyalty.