R Gordon Brown

Nurtured key account sales up to $195M, more than doubling the portfolio in 4 years at +134%. Executed online account strategy improvement through a 3PL distribution partner, achieving 400% sales growth in under 4 years through existing web presence with existing national partners. Managed team development structure for national accounts, moving away from a siloed, independent structure to a shared team platform for success in overall growth. Negotiated key partner annual trade terms to maximize brand presence and increase net sales. Set aggressive team targets and channel responsibility for key account managers to pursue options and maximize available growth streams. Cumulative responsibilities rolled up from prior Senior National Accounts Sales Manager role.

Managed team growth of key accounts, reaching in excess of 50% of total company electronics sales. Team leader for inside national accounts sales group, supported internal account managers (3) with a wide key account partner base; Amazon, The Brick, Canadian Tire, Costco, Leon’s, Loblaw, The Source, Walmart, and others. Coordination of account reporting and results to the VP of Sales for the Home Electronics division. Participated in leadership development program as a High Potential candidate for planned succession. Cumulative responsibilities rolled up from prior National Accounts Sales Manager role.

Managed growth strategy of critical key accounts; Costco, The Source, and web channels: more than doubling from below $50M to over $100M. Negotiated and developed sales plans, promotions, strategic placement, and training for national accounts to increase brand awareness. Maintained internal LG planning system for forecasts, sales, demonstration, distribution, and back orders to Canadian national accounts to increase flow of products to the market. Analyzed national dealer sales for progress and identified growth opportunities. Hosted weekly collaborative sales planning and forecasts between account partners and internal product planning and SCM teams.

Managed all key national accounts for home and car electronics, with a portfolio growing from under 30%, to quickly and sustainably becoming over 50% of the total company business. Developed sales plans, promotions, strategic annual placement, and training for Canadian national accounts to establish the market for premium brand positioning. Participated in monthly sales planning and ordering for Pioneer in North America and Japan. Maintained SAP for sales, distribution, and back orders for all Canadian national accounts.

Developed national sales plans, annual price lists, product promotions, and strategic placement. Participated in monthly sales planning and ordering for the Americas. Managed warehouse inventory and reconciliation for Toronto and Vancouver facilities. Supported inside team for regional and local field sales representatives.

Managed installation facility for all functions and activities. Developed product and competitor database for cross-reference of product evolution. Maintained retail product display board orders and activity. Cumulative responsibilities with Senior Product Specialist.

Team Leader for Product Specialist group. Created and organized presentations for national product training and sales meetings. Cumulative responsibilities with Product Specialist.

Conducted product knowledge and application training for retail sales and installation staff. Designed, installed, and maintained corporate demonstration vehicles, including several magazine-published highlight show cars; BMW 530i AlpineF#1Status flagship sound quality system, GMC Crew Cab Dually extreme high SPL vehicle, Acura MDX mobile theatre and gaming systems (3 vehicles), and Mercedes-Benz ML320 mobile theatre system.

Managed installation facility for all functions and activities.

Managed retail sales and installation facilities for all functions and activities.

Managed car audio retail division and coordinated third party installation services.

Bell corporate fleet vehicle mobile radio and cellular phone installation and repair services.