Reza Razaghi

Canadian Red Cross Technology Group develop and support platform software, hardware, and cloud-based services for Red Cross organization. •Conduct regular performance audits of Power Platform and Microsoft 365 environments to identify areas for improvement and implement strategic optimizations. • Lead the development team, ensuring project timelines are met and high-quality deliverables are produced. •Orchestrate the end-to-end lifecycle of Power Platform solutions, from planning and design to deployment and ongoing support, ensuring alignment with business objectives. •Strategically manage and refine the integration of Power Platform tools with Microsoft 365 services to enhance operational efficiency and support organizational goals. •Mentor and guide team members, fostering a culture of continuous learning and innovation within the development team. •Managed platform scaling efforts to ensure sustainable, international implementation, improving consistency in a distributed environment. •Implemented and optimized platform performance reporting and auditing, continuously improving service operations and ensuring high-quality delivery across projects. •Develop Azure DevOps Build / Release Pipeline for deploying Power Pages, Power Apps Solution and Azure Web Apps to multiple environments. Develop/Refactoring C# Plugin, custom web pages in Power Portal by JavaScript, jQuery, and Liquid Language Code to meet business logic requirements •Serve as a key advisor to senior management, providing insights on platform capabilities and ensuring that the platform's development aligns with the company's long-term vision. •Defined and managed Power Platform governance models, aligning platform usage with organizational goals and promoting standardized practices across teams. •Scoped and delivered Power Platform solutions, enhancing cross-functional collaboration through strategic requirements analysis and solution design. Updated certification PL-200

Develop, design, and implement Microsoft Dynamics 365 Customer Engagement and Power Platform Apps/ Write high-quality, high-performance, and maintainable code/ Work on a wide variety of projects from large to small for customers in a variety of industries/ Prepare and run training sessions to help the end-user to get onboarded into new power apps solutions/ Build PowerApps portals, and leverage Power Automate to create new and improved business process flows/ Integrate Power Apps to use the leverage of Azure function, Service Bus, and Logic

Deployment of MS dynamics 365 Solution Online for managing the Business process/ Build a Data synchronization system between F&O Dynamics 365 and Power Apps (Model-Driven Apps) through Azure Logic Apps/ Customize and configure Dynamics 365 based on business requirements/ Implement security roles to meet proper information access for employee/ Integrate Dynamics 365 with power BI to create more analytics and insight reporting/ Create business workflows to achieve the automation of sales procedures

• Continuing support, upgrades, end-user access, and configuration. • Assure condition and timely delivery of assistance to end-users by documenting application support procedures. • Operates with various teams to secure the business systems, system implementations support properly, train system user and functional user. • Create business workflows to achieve the automation of sales procedures. • Assign user access, team, security role, security field and set permission to team or user. • Use JavaScript code extensibility within Client-Side web resources for the client’s needs. • Provide support to system user and team, upgrade packages and troubleshoot.

• Develop solutions to solve business problems and requirements Dispose of requirements to be addressed by out of the box features/ Contribute presentations to customers about implementation methodologies / Explore and recommend ways to improve, enhance and modernize existing solutions/ Create reports, Views, Relationship Entities, Plug-ins, and Custom workflows

Business Information System( Computer Science )