Reshmee Semmen
Instructional Support / Learning Facilitator
About
I am a motivated Learning & Development professional with a background in education, facilitation, and program coordination. Over the past several years, I’ve gained experience in diverse roles, from coordinating workshops and promotional events at Exquisite Cellular to delivering interactive learning sessions in classrooms to supporting structured programs in the United States as well as South Africa. My international experience has strengthened my ability to adapt quickly, communicate across cultures, and create learning solutions that engage diverse audiences. What ties all of these experiences together is my passion for helping people learn, grow, and succeed. I’ve designed and delivered training, coached learners, supported professional workshops, and managed stakeholder relationships. I am now eager to apply for a Training & Development role. I am seeking opportunities with a forward-thinking organization where I can contribute to employee growth and organizational learning while also continuing to build my own career. My long-term goal is to grow within a company that values development, innovation, and people-focused success.
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United States
Human Resources
Training Coordination, Learning Management, Lesson Planning, Presentation Skills, Workshop Facilitation, Training and Development (HR), Stakeholder Management, Parent-Teacher Communication, Teaching, Language Teaching, English Teaching, Mathematics Education, Science Education, Process Improvement, Account Management, Sales Management, Sales, Graduate Recruitment, E-Recruitment, Recruitment Training
Experience
Instructional Support / Learning Facilitator
William B. Ward Elementary School
United States
Personal Assistant to General Manager
Exquisite Cellular
Durban, KwaZulu-Natal, South Africa
• Build and maintain relationships between MTN Exquisite Cellular and OEM's. • Liaise with SME- set ups and activation days. • Planning and executing of promotions store launches. • Consolidating of the Area Managers admin and deadlines. • OEM engagement and maintain relationships • To maintain a spreadsheet of all store queries. • Consolidate and maintain stores asset registers. • Run with end-to-end store promos and store launches. • Liaise with MTN marketing and SAS's • Maintain and build relationships between store managers and staff. • Maintain relationships between MTN SAS's and provide feedback on consolidated reports due to MTN. • Manage GM diary and meeting schedule. • Arrange meetings between Exquisite Cellular and OEM's. • Motivate and encourage teams for specific OEM sales. • Arrange interviews. • Sourcing of strategic locations of pop up stores.
Account Manager
Exquisite Cellular
Durban, KwaZulu-Natal
Liaison between Exquisite Cellular, OEMs and tertiary institutions. RELATIONSHIPS: Build and maintain relationships between MTN Exquisite Cellular, handset manufactures and tertiary institutes. Liaise with institutes to plan events for the year e.g. graduation, workshops, etc. MARKETING: Create brand awareness in tertiary institutes. Planning, organization and execution of quarterly promotional events such as fun days and activation events across all spaces. RECRUITING: Liaison with manufacturers to recruit and manage ambassadors on each campus i.e. VIVO, Honor, Huawei, Hisense, Oppo, MOMO. Ensure ambassadors are fully trained and equipped with MTN products, knowledgeable of current deals, have manufacturer uniforms together with POS, banners, pop up stand, freebies and are kept abreast of the new devices that are available. Maintenance of spreadsheets of all applications and queries requested and creation of a resolution with feedback to students.
Substitute Teacher
Stonebridge Primary School
Durban, KwaZulu-Natal, South Africa
• Assisted educators in lesson planning, assessments, and learner progress tracking. • Supported classroom teaching in English and Mathematics for Grades 4–5. • Provided one-on-one support to learners to reinforce learning outcomes.
Training & Learning Support
Programme to Improve Learning Outcomes
Durban
• Coordinated workshops for educators and administrators, managing logistics, training materials, and participant records. • Supported staff during professional development sessions and maintained accurate data for reporting. • Improved efficiency of workshop preparation by streamlining administrative processes.
Education
University of South Africa/Universiteit van Suid-Afrika
Education
Bridge Education Group
Education
I’m able to analyze the personal characteristics and habits of learners; identify the characteristics of effective classroom instructions and strategies; give examples of strategies to integrate more than one skill in a language lesson; apply study techniques to language learning; group common behaviors that frequently vary between cultures, and articulate potential adaptations; formulate effective lesson sequences; outline the components.
Reshmee Semmen's Contact Information
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