rensley pereira

* Designing VM templates for different courses * Preparing labs for students and mentoring them * Maintaining and Troubleshooting the server room infrastructure consisting of numerous routers and switches. * Configuring routers and switches as required for different courses.

* Maintained and updated licenses for WLAN tools including AirMagnet, AirMedic, Wavedeploy, IxChariot and Chanalyzer Pro * Collaborated a competitive performance testing project published by Ruckus Wireless (http://www.ruckuswireless.com/press/releases/20121126-ruckus-takes-top-marks-in-three-stream-device-test) * Wrote product reviews and test papers published on knowledge services website (http://ccent.syr.edu) * Designed labs to provide hands-on experience for students taking the wireless broadband class

* Conducted wireless site surveys to study the RF environment and provided recommendations for access point placement * Worked with the IT team to narrow down network specifications and channel allocation * Set up controllers and network management system and performed coverage verification surveys

* Conducted pre-sales and post-sales demos for all ultrasound equipment * Gathered all diagnostic requirements and provided product recommendations * Performance tuning and technical support for all high-end scanners: CT scanners, MRI scanners, ultrasound and X-ray machines * Installed LAN for easy image sharing between digital printers, scanners and diagnostic equipment across entire facility

* Recommend the optimal deployment of Cloud4Wi solution to a diverse customer base participating in the demo program * Guide prospective customers through the Cloud4Wi Dashboard, a unique web interface that manages customer networks from the cloud * Coordinate with Sales, acting as a primary technical consultant to provide a successful Cloud4Wi setup and configuration experience * Diagnose and resolve network configuration issues, consulting with the product development team * Contribute to product development by communicating customer feedback and initial impressions to the Product Management and Marketing team

* Lab Manager * Redesigned and scaled the lab from 5 employees to now include 35 employees resulting in additional funding from the university and Cisco * Deployed and documented the complete lab network to include four major telecommunications test-bed: wireless, security, IPv6 and UC * Upgraded the lab infrastructure and laid the foundation for migration towards a complete virtual environment * Technology Analyst * Tested and benchmarked network equipment and compiled reports on test methodology and findings * Designed multi-functional labs to evaluate enterprise scenarios for network congestion, security, redundancy and load balancing

* Support the Inside Sales team with all technical questions thus helping qualifying leads. * Full demo and training on Firewalls, WiFi, Logging and reporting solutions, features and functionalities. * Handle all technical questions for Integrated Wireless design and deployments. * Drive trainings and technical updates for channel partners. * Act as a technical contact for partners and customers to escalate and resolve technical issues.

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