Renish Narola
Co-Founder @ Saral AI
About
I turn tech challenges into seamless product experiences. With a background in product engineering and technical support, I bridge the gap between users and technologyensuring products are intuitive, scalable, and impactful. Coming from a Gujarati business-oriented background, I naturally blend a problem-solving mindset with a passion for building and scaling products. Whether it’s troubleshooting, product strategy, or driving innovation, I thrive on creating solutions that make a real impact. Beyond work, I stay active in tech communities, organizing events and exploring trends in AI, Web3, startups, and Fintech. My entrepreneurial spirit keeps me constantly learning, iterating, and exploring new opportunities in the evolving tech landscape. "Where tech meets business, wonders happen."
India
Surat
Computer Software
Technology Recruitment, Startup Environments, Sales Operations, Product Management, IT Business Analysis, Saas, Jira, Client Services, Team Leadership, Community Engagement, Networking, Event Management, Sponsorship, Marketing, Sales, Business Strategy, Negotiation, Engineering, Project Management, Strategy
Experience

Co-Founder
India
Built a two-sided talent marketplace connecting 2,500+ candidates with 180+ companies & hit a ceiling scaling it manually. - Ran a bootstrapped recruitment Agency alongside to stay close to real market pain - Closed 50+ openings in 6 months, generated revenue from day one - Sourcing & screening bottlenecks at scale became the direct foundation for building Saral AI

Product Engineer
Surat, Gujarat, India
Built a scalable customer support system from scratch, including AI chatbot, ticketing, automation, and a 3 level resolution model. Converted continuous customer feedback and recurring issues into actionable product improvements. Scaled brand social media presence to 7K followers and set up SEO, analytics, and landing page conversion tracking to drive inbound demand.

Product Support Engineer
Vadodara, Gujarat, India
- Managed 15+ high-value BFSI accounts including HDFC, ICICI Bank, and Spocto, delivering robust bulk robocalling and CPaaS (Voice, SMS, WhatsApp) solutions. - Increased client satisfaction by 42% through improved service stability and tailored communication strategies. - Built MongoDB-based dashboards for real-time monitoring, accelerating issue resolution by 23%. - Led revenue-driving initiatives such as Mobile DID solutions for strategic clients. - Mentored 5+ team members, streamlining ticket management, client onboarding, and SLA adherence.
Renish Narola's Contact Information
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