renay crooker

professional services coordinator

About

Professional Services Coordinator at Technologent

Country

united states

City

glendale

Industry

information technology and services

Skill

project management, program management, sdlc, pmo, project portfolio management, pmp, vendor management, business process improvement, management, change management, business analysis, agile and waterfall methodologies, process improvement, software development life cycle, software project management, requirements analysis, budgets, resource allocation, budget monitoring, microsoft excel, access, it strategy, leadership, agile methodologies, it project and program management, project planning, microsoft word, kanban, account management, team building, coaching, cross functional team leadership, microsoft office, microsoft powerpoint, problem solving, product management, life sciences, auditing, continuous improvement, curriculum development, brand development, customer service, event management, team management, microsoft outlook, teamwork, time management, testing, scrum

Experience

professional services coordinator

technologent

2018-1 - Present · 8 yrs 9 mos

technical project manager

american express

2015-1 - 2017-1 · 2 yrs 1 mo

Managed departmental finances Product manager, Scrum Master overseeing the development of a self service portal. Functionality included the automated engagement and middleware/cloud services for automatic deployment of Solace and Kafka devices. Managed all contract resources for department (ranged form 75 to 135 contractors) First line support for all project escalations. Oversight of Strategic Quality Projects development and test support teams. Projects consisted of cross functional teams spanning both locally and internationally. Methodologies included agile scrum teams, Hannah and waterfall. Management of Sharepoint site PMP, Professional Scrum Master

senior project manager

american express

2005-1 - 2015-1 · 10 yrs 1 mo

Key driver for the for the MUI implementation and adoption of Agile within our department. Responsible for reviewing and tracking vendor resources. Financial management of departmental budgets spanning, Centralized, AIU and SQP budgets. Drove departmental efforts to Implement and promote Apigee API program. Provided project management for up to 35 projects at any given time. Including both development and test projects. Lead various cross functional teams to insure projects were completed on time and with in scope Escalation contact for any project/process related issue Departmental Liaison for MYCA, SSP and VR