Renaud Farrugia
SVP Global Consulting and Investment @ Dynata
About
As the SVP Sales and Customer Experience at Dynata, I lead a talented and devoted team that delivers the highest level of insights and solutions to the consulting and investment industry. With over 19 years of experience in sales, operations, and customer experience, I have a strong track record of building and growing client and employee relationships, international management, and consumer insight. I am passionate about understanding and meeting the complex and diverse needs of our clients, who require the fastest pace, the most innovative and customized approaches, and the best combination of DIY and white glove service. I am also committed to developing and empowering my team, enabling them to excel and grow in a multicultural and dynamic environment.
France
Marseille
Information Technology & Services
Sales, B2B Marketing, Employee Engagement, Diversity & Inclusion, Sales Management, Sales Operations, Négociation, Gestion d’équipe, Business-to-Business (BtoB), Management, Market Research, Customer Insight, Marketing Research, Market Intelligence, Quantitative Research, Online Research, Consumer Behaviour, Advertising Research, Market Analysis, Marketing Strategy
Experience

SVP Global Consulting and Investment
Paris, Île-de-France, France
As a leader of our Consulting & Investment practice, my role is to help our global clients unlock the power of the data they collect with Dynata, leveraging the scale, the depth and the quality of our data asset which. combined with white glove service and the most advanced AI models, delivers high quality insights at the fastest pace.

SVP Sales and Customer Experience
In my role of SVP, Sales and Customer Experience at Dynata, I am leading the EMEA Sales team dedicated to our Consulting and Investment practice. Our clients, among the largest global management consulting firms and private equity companies, require the fastest pace of execution combined with the highest degree of quality and innovation in insights.

Chief Of Staff
Dallas/Fort Worth Area
As Dynata Chief of Staff my role is to act as a strategic advisor and support to the CEO and the leadership team to help them succeed in their assignments. It's a fantastic opportunity to leverage my business background and contribute to decide and execute on key strategic initiatives! My responsibilities include : • Engaging in relationships with investors through preparing monthly and quarterly Board meetings together with CEO • Assisting Dynata leadership team in defining company strategic priorities and yearly department goals leveraging OKR methodology • Leading execution of company priorities through preparing weekly, monthly and quarterly leadership team meetings, defining main company success KPI and leveraging Business Intelligence to build appropriate dashboards for successfully monitor company performance • Assessing inquiries directed to the CEO, recommending the proper course of action • Overseeing execution of cross functional highly strategic projects • Managing communications and information flow to and from the CEO’s office As I served as Dynata Chief of Staff, the world was hit by the COVID-19 pandemic, half way through my assignment. Our company, no different from any other, had to adapt quickly, from supporting employees working in 50 different countries, to defining and executing business continuity plans while facing abrupt business activity downturn. As this pandemic reshaped business norms, we had to establish new ways to engage with employees and ensure alignment and connection to our company

Board Member
Paris Area, France
iNNERSHiP is a French - Canadian company offering mobilizing programs for every career step. These innovative programs combine: • a digital experience, via our app • individualized support (from mentors, coaches, and peers) • group workshops iNNERSHiP is at the crossroads between talent development, coaching, and a serious game.

Managing Director France, Spain and Italy
Paris Area, France
Our world is changing at a very fast pace. And it’s global. Opportunities to fail and succeed have become bigger than ever. So companies need to connect faster and more regularly with their customers, and their prospects, if they want to better understand the world they live in, and make the right decision of investment. That's why they need to collect more data than ever, process it fast and make it easy to use and comprehend by decision makers. At SSI, we help these companies with providing them with data solutions, we connect our clients with millions of people around the world who give their consent so we can collect their data for market research purpose. We have teams in more than 30 offices around the world, and we have people willing to share their data in more than 100 countries. As Managing Director for France & Southern Europe, I’m in charge of the company’s activities, P&L and of the relationships we have with all clients in the region, making sure we keep delivering high & profitable growth, keeping our customer satisfaction high, our panels big enough to meet the demand and our valued team members in 3 countries are talented, educated and motivated to keep on going the extra mile for our clients!
Renaud Farrugia's Contact Information
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