Renato Pertusi Filho MBA

After-Sales & Sales - Machines/General Construction, Product Support & Cat Equipment Services for Latin America. Field Staff, Technical Services, Field Technicians, Warranty, Parts, Training, and Systems Dealer activities, Components and Parts Sales, Failure Analysis, Policy Mgmt. Spare Parts / After-Market Planning Sales Administration, After-Sales S&OP, Training, DSM, CRM, CAT Dealer Excellence Program, Succession Plan Implementation. - Finance Reports. KPI analysis and CRM support - Machines, Equipment, Engines, and Parts. Customer Loyalty Program. Fleet Risk Mgmt.

After Sales, Sales, Performance & CI Mining Business of Caterpillar Inc in Latin America Region. Lead multi-task teams over the region from several different cultures and countries to support business achieving CI, Performance, and After Sales Business Plan. Lead Continuous Improvement Projets with customer achieving growth of 400% in 4 years reaching $187M savings for customers at Sales, Service, Maintenance, Fleet Support, Performance Review, and MDoF - Mining Dealer of the Future Coordination in Latin America. Manage customers as Vale, BHPB, Strata, Rio Tinto, Glencore, etc.

Manage Electric Power business of Caterpillar inc, including Product Sales, Parts & Service according to year ABP and P&L. Manage a multi-task team of diverse cultures to reach growth and profitability expanding sales and after-sales plans for the business in Brazil.

Manage the growth of Cat Power Products in Latin America. Sales, After-Sales, and Parts business growth projects to increase business footprint at the region with leveraging from extensive dealer network at the region.

Managing Six Sigma and Lean Projects over Latin America, supporting dealer networking and customers of Energy, Oil & Gas, Marine, and Industrial Engines. Growth of (7%) YOY to business penetration at the customer end. Relationship case study, customer loyalty surveys implementation with excceded results.

Manage all Caterpillar Engines Business over Latin America based in Miami-USA @ Waterford Office Headquarter for the region. Increase ABP - business results over 200% in 2 years supporting Latin America and North America Dealers. Go-to-Market Sales Plan, Growth Strategy, Development, Training, and Execution.

Manage the Caterpillar Truck Engine Business in Latin America. Sales, Parts & Service. Deal with OEM customers GM, Ford, Freightliner, MBB, Paccard, and International Navistar. Increased sales by 27% during the period in charge. Manage and lead a team of multi-tasks representatives.

Managing Special Projects (Sales & After-Sales) working for a Caterpillar dealership in Mexico to introduce Sell and Support special fueled Buses and Garbage Dual-Fuel (GLP) Mack Trucks. The leadership of a team to contact the government to get all project phases approves, sells, and supports the product with local Mexican customers. Sales ABP of $75M and After-Sales Products of $182M.

Managing Perkins Engines Sales & After Sales Business at Middle East Region, covering Saudi Arabia, Irak, Iran, EAU, Jordan, Libanon, and Israel. Dealer and Distributors Development, Sales ABP Plans, Sales targets for Engines and Parts. Developed Service Support at the Region. Growth Market Plans. Sales Increased by 28% in six months.

Product Manufacturing Management, Quality Supervision, and Desing Change Coordination. Responsible for a blended team to manage factory data to improve and accelerate implementation processes at the shop floor. Increase the assembly process time to improve production results,

Quality, Product Engineering, and After-Sales Manager serving automotive thermoacoustic insulation trim products for customers such as GM, Ford, VW, FIAT, Mercedes Benz, and Scania. Support daily basis customers' needs, product portfolio management, engineering development, technical support, quality engineering, manufacturing quality, receiving quality, after-sales management, P&L Management.

Plant Quality Mgr - Incoming and Receiving, Quality Auditing, Met Lab, Production Line Quality & Inspection, Delivering Inspection, and General Product Auditing. Aftermarket Mgr - Supporting Customers - Ford Brazil and Argentina, GM Brazil, MB Brazil and Argentina, Direct Dealers Development, and Field Support. Customer relationship, Warranty Management, Division P&L, Warranty, Adm, Training, Publications.

Powertrain Manufacturing & Desing responsibilities for high-speed diesel engines @ Land Rover Facility in Solihull - UK. Acquiring knowledge of engine manufacturing & design processes to implement and launch products in Brazil for SA OEM customers like Ford, GM and Mercedes Benz on SUV and Pick-Up Trucks.

Quality, Product and Manufacturing Mgr. Leadership for all shop floor employees.

Quality Engineering Plant Manager at Caterpillar Machines Facility in Sao Paulo. The leadership of (150) employees with product, quality & design responsibilities.

Managing a technical team to drive PWAF - Plant w/ Future technologies and factory processes for diesel engine production (100.000/year).

Several positions @ shop floor - Sr. Quality Eng., NPI, Sr. Product Engineer, Supplier Quality Supervisor, Quality Supervisor, Product Inspection Supervisor, Product Manufacturing Supervisor.