Renate Ryan
IT service manager @ Vy
About
Experienced Head Of Information Technology Department with a demonstrated history of working in the transportation/trucking/railroad industry. Strong engineering professional skilled in Enterprise Architecture, ITIL, IT Service Management, IT Strategy, and Active Directory.
Norway
Oslo
Transportation/Trucking/Railroad
ITIL, Windows Server, Security, Active Directory, Microsoft Exchange, IT Strategy, IT Service Management, IT Operations, IT Management, prince 2, PRINCE2, Integration, Citrix, Service Management, SharePoint, Enterprise Architecture, Change Management, Project Management, Management, Leadership
Experience
IT service manager
Vy
Service Manager Workplace and Support
Vy
Head of Department IT Service NSB ( Norwegian Railway Systems)
NSB Persontog
Oslo Area, Norway
The department consist of 35 employees and is responsible for IT Services to 6500 users. Including overall responsible for specialised equipment required by the on-board personnel to drive the trains. Main responsible for maintaining and further develop the ITIL processes Incident, request and change.
Service Manager digital platform and support
NSB Persontog
Project Manager IT NSB ( Norwegian Railway Systems)
NSB Persontog
Oslo Area, Norway
Responsible for several major projects across all companies in NSB. i.e upgrade of all client computers, Microsoft License revision and contract renegotiation, responsible for the implementation of the platform required when NSB moved from paper-based to IT-based running of the trains. Established solid working relations with major stakeholders across all of NSB, incl, CargoNet and Nettbuss.
Acting Head of departement IT Service / Senior advisor Ministry of Foreign affairs
Norwegian Ministry of Foreign Affairs
Oslo Area, Norway
The department consisted of 24 employees providing IT services to approximately 4000 users worldwide, including local offices and all embassies in other countries. Created and developed an effective IT services organisation based on skills, trust and collaboration. Was co-responsible for establishing Change management throughout IT
Education
BI Norwegian Business School
Org og ledelse
Renate Ryan's Contact Information
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