renae bulau

front of the house director

About

With a consistent track record of success in achieving a broad range of goals throughout my career, I believe I offer the leadership and skill that would benefit most. A summary of the value I can bring to the team includes: Over 15 years experience in leadership roles, within complex operations, managing budgets, communications, relationships, and policy and procedures. High level of adaptability and flexibility gained through, working in highly charged, time sensitive situations. Always working with a sense of urgency Enthusiastic and quick learner

Country

united states

City

hastings

Industry

food production

Skill

sales, customer service, management, retail, customer satisfaction, team building, inventory management, process scheduler, budgets, sales management, loss prevention, time management, marketing, negotiation, multi unit, leadership, property management, project planning, microsoft word, operations management, training, logistics, selling

Experience

server

buca di beppo

2009-10 - 2012-4 · 2 yrs 7 mos

* Server committed to team work, quality service and guest experience. * Prepared for and served guests during banquet functions * Accurately recorded orders and partnered with team members to serve * Suggested additional pairings to customers to increase restaurant sales * Attended wine classes to deliver knowledgeable recommendations to customers * Completed side work, such as table settings, dish ware, stocking, and cleanliness

server and bartender

the busted nut

2016-3 - Present · 10 yrs 7 mos

* Friendly, outgoing server well suite4d for a fast paced, customer service orientated restaurant. * Delivered exceptional, friendly, and fast service * Assisted guests with making menu selections, and offered recommendations when requested * Managed closing duties, including restocking items, cleanliness, and reconciliation of the cash drawer * Training server * Maintained knowledge of current menu items * Adhered to laws of alcohol service

front of the house director

18 degrees neighborhood grill

2018-9 - Present · 8 yrs 1 mo

property manager

paradise and associates

2006-6 - Present · 20 yrs 4 mos

* Property manager with full responsibility for two resident communities with 340+ units. * Monitor all aspects of building operation to ensure highest level of resident satisfaction at all times including common area, mechanical and exterior * Managed resident relations communicating to resolve any issues and ensuring resident satisfaction * Lead the annual budget process including big solicitation, contract negotiation, and board presentation * Prepare and present management report at Board of Directors meetings * Negotiate with contractors and sub-contractors for various maintenance and renovation projects; supervise projects to ensure adherence with all project, safety and compliance regulations.

district director in traning and store manager

wet seal, inc

2000-5 - 2006-6 · 6 yrs 2 mos

* Retail manager focusing on customer experience, merchandising and loss prevention. * Implement management procedures to ensure all aspects of store operations contribute to a pleasant shopping experience for all customers * Observed and coached associates on sales floor techniques and customer management skills. * Recruit, train, supervise and evaluate team of retail associates and managers * Analyze sales, labor and merchandise flow reports, communicating results to management * Implement programs focused on product knowledge, emerging trend an sales campaigns * Manage inventory shrinkage including training staff on factors that affect inventory * Implement visual merchandising concepts in a timely fashion in partnership with corporate directives.