remy van waardenberg

manager process and systems support

About

Een pragmatisch ingestelde manager die makkelijk schakelt tussen operationeel, tactisch en strategisch niveau. Een procesdenker met oog voor de operatie. Houdt van hectiek en een gezonde portie stress. Maar bovenal een challenger die het beste uit een team naar boven haalt en samen tot mooie resultaten komt.

Country

united states

City

orange county

Industry

logistics and supply chain

Skill

interim management, process management, change management, management, operations management, coaching, dutch, ict, logistics, prince2, sap, itil, process improvement, lean thinking, management consulting, business process improvement, sap erp, project management, english, outsourcing, supply chain management, supply chain, information management, business process, it service management, bisl, application support management, operational excellence, customer support, challenge driven, people management

Experience

teamcoach distribution

postnl

2000-4 - 2002-8 · 2 yrs 5 mos

Leidinggevende van een team postbodes (ca. 50 mdw)

coÃ rdinator functional application management

postnl

2010-9 - 2012-3 · 1 yr 7 mos

* Web * SAP CRM * Marval

functional application manager

postnl

2006-9 - 2010-9 · 4 yrs 1 mo

manager customer service

postnl

2002-10 - 2006-9 · 4 yrs

Leidinggevende van Front- en Backoffice van Fulfilmentafdeling binnen TNT Post. Callcenter, mailafhandeling, briefbehandeling, klachtmanagement, data-entry (orderverwerking), advisering, cross-selling.

manager process and systems support

postnl

2012-3 - Present · 14 yrs 7 mos

We are PostNL, an essential link between the physical and the online world. We have the largest network for letters, parcels and e-commerce in the Benelux countries. Our combinations of smart networks and digital applications enable us to provide our clients with valuable solutions. We live in a world where digital applications play an increasingly large role in our daily lives. These services develop very rapidly. We put our resourcefulness to good use to constantly think up new ways to connect senders and receivers.As the first listed postal company, we are an example to the rest of the world in automatic letter sorting. And our innovative parcels network is completely adapted to the wishes of web retailers. Outside the Netherlands, we are active in Germany, the United Kingdom, Italy, Belgium and Luxembourg. PostNL employs a total of approximately 59,000 people. In 2013 our revenues reached almost € 4.3 billion.