Remi Wood

Driving operational delivery across the head office of a PLC property investment business, with expanding responsibility across the wider operations function. Key areas of responsibility include: Led a full multi-floor headquarters relocation, managing contractors, suppliers, stakeholders and timelines end to end Liaison with internal teams to respond to operational needs and issues Managing relationships with service providers and contractors Introduced Trello based workflow management and process improvements across the operations team Designing and implementing a helpdesk function to formalise internal service delivery Supporting operational continuity through clear communication and coordination Maintaining an environment that reflects the organisation’s standards and values

Co-founded a bespoke British kitchen manufacturing business in 2010 and spent 14 years building it into a £2.3m turnover, 20+ person operation delivering 50 projects a year. As the operational half of the founding team, I was responsible for every function of the business: Production scheduling and workflow management across manufacturing and installation Procurement, supplier management and supply chain Stock control and cost control Recruitment, payroll and HR Client relationships and project delivery Systems design and process improvement as the business scaled Built the operational infrastructure from scratch and grew the team from 5 to 20+ people. Navigated the business through COVID-19 disruption and Brexit related supply chain pressures.

Business Manager reporting directly to the Chief Executive Officer Independent Change Management Consultancy In my role, I led the administrative team, providing seamless support to the CEO and assisting consultants as needed. Key responsibilities included: Serving as EA/PA to the CEO, managing their diary and inbox, preparing reports, and taking minutes during meetings. Organising events, such as the CEO's book launch and smaller client-focused gatherings, by coordinating venues, arranging travel, and overseeing logistics. Liaising with senior executives and their teams, maintaining professionalism and discretion in all communications. Supporting the CEO's academic work as a Professor at London Business School by assisting with various tasks. Engaging contractors to manage workflows and ensure the smooth running of operations. This role sharpened my organisational, multitasking, and stakeholder management skills, enabling me to thrive in a high-pressure, fast-paced environment.

In this role, I was responsible for overseeing the logistics and communication for Executive Education programmes, working closely with students and Professors to deliver a seamless experience. Key responsibilities included: Managing programme logistics, including accommodation arrangements for international participants and ensuring they received comprehensive programme information in advance. Coordinating with Professors, guest speakers, and facilities teams to organise teaching schedules, classroom bookings, and course materials. Planning and booking venues for evening events and dinners, ensuring a smooth and professional experience for all attendees. This role required meticulous attention to detail, advanced planning, and strong interpersonal skills to liaise with students from around the world and collaborate effectively with multiple stakeholders.