regina whitley

Increased responsibility in market data integrity, client relationship management, sales comparable reports, project management, time management, asset valuations and market strategies.

* Partner with property managers to review marketing needs * Build and maintain a large portfolio of clients * Leverage proprietary data analytics to maximize client marketing and retention efforts within the multi-family real estate market * Offer high value & strategic marketing expertise for apartment communities using the apartments.com platform * Manage an active portfolio of over 100 clients and 3,00 active leads * Ranking top 5% * Work with business owners of multi-million dollar properties on investment opportunities using Saas * Offer business development and strategy consulting to owners and MF and CMRE professionals * Work closely with Regional Directors on initiatives focused on data and Market analysis * Excel spreadsheet management * Exceptional time & project management skill * Research and fact finding initiatives * Negotiate agreements * Retention and collection efforts

I processed payroll accounts totaling $80k to $250k on a monthly basis. I monitored and reviewed driver logs and fuel card for 40 drivers on a weekly basis. I represented the organization at personnel-related hearings and investigations. I served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. I conducted new employee orientation to foster positive attitude toward I typed correspondence, forms, reports and charts in draft form for review by senior staff. I coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations. I handled staffing issues, disputes, employee termination and administered disciplinary procedures. I ordered supplies for the office, faxed, scanned copied and corresponded via email to the CEO, CFO and COO on a regular basis. I sent and received packages via FEDEX and Received a salary increase for: Revamping the office filing system For consistently meeting deadlines for payroll processing

* Atlantic Coast Cotton is a wholesaler of screen-printing and embroidery items mostly focusing on T-shirts, and sweatshirts from reputable companies such as American Apparel and Reebok. As a customer service representative my duties included: * ➢ Created Monitored and reviewed ACC accounts in a weekly basis * ➢ Received 50-100 calls per day and helped clients with any issues as well as place orders in accordance to their needs. * ➢ Served as a link between management and clients by handling questions, interpreting and administering contracts. * ➢ Product knowledge expert on merchandise, as well as help to enhance growth in customer business expansion and retention. * ➢ Assisted in creating correspondence, and forms to customers on behalf of the company regarding and negotiations or large quantity sales * ➢ Added new material to file records and created new records.

* Assist new customers with setting up FrontPoint security equipment in their home or business * Perform system configuration, account activation and customer orientation, utilizing FrontPoint vendor websites * Guide customers through integration of video cameras with their home broadband network * Provide phone assistance and answers to customers’ questions * Email product information guides and insurance certificates * Process additional equipment orders and replacement of defective equipment * Document all customer interactions in database * Jump in as needed to enhance team effectiveness and customer satisfaction

I currently am participating in an internship at the FCC in the Cyber Security and Reliability division of the Public Safety Bureau. This internship focuses on the policy side of Cyber Security and highlights legislation (non-regulatory) and implementation of focus groups on how to efficiently implement the National Institute of Standards and Technology (NIST) Framework for risk assessment. (Full details not available for public information)

CSEC 610: A study of the fundamentals of cyberspace and cyber security. Topics include cyber architecture, cyber services, protocols, algorithms, hardware components, software components, programming languages, various cyber security mechanisms, business continuity planning, security management practices. CSEC 620: An examination of the human aspects in cyber security. Topics include ethics, relevant laws, regulations, policies, standards, psychology, and hacker culture. Emphasis is on the human element and the motivations for cyber crimes. Analysis covers techniques to prevent intrusions and attacks that threaten organizational data. CSEC 630:An in-depth study of the theories and practices for prevention of cyber-attacks. Countermeasures discussed include training, encryption, virtual private networks, policies, practices, access controls, secure systems development, software assurance arguments, verification and validation; firewall architectures, anti-virus, patching practices.

Activities and Societies: Sociology Club, SGA, Spartan Cavalry, Student Mentor