regina perich

The Cavanaugh Flight Museum is a non-profit 501(c)(3) educational organization located in Addison, TX devoted to promoting aviation studies and to perpetuating America’s aviation heritage. The museum fulfills its mission by restoring, operating, maintaining and displaying historically significant, vintage aircraft, and by collecting materials related to the history of aviation.

* Provided Program and Project Management for all On-Wing Care (OWC) internal and external initiatives, including strategic business and services planning as well as manpower and budget forecasting support. Main duties included: * negotiating new long term service contracts with customers (business aviation and airline) * creating new pricing structures for service offerings * creating internal and external communications as well as represent company at customer events and forums * evaluating and monitoring both business and operational key performance indices to identify areas of improvement

Analyzed and tracked overall business performance as well as identified and created new business opportunities. Created maintenance quotes to time and material customers and supported program manager in business case and market analysis.

* Responsible for building solid relationships with key business aviation sub-system vendors (TRU, nacelle, and controls systems) to ensure we jointly perform to airframer/customer, operational, and contractual aftermarket requirements. Main duties include: * flowing down airframer aftermarket requirements to vendors by negotiating contract amendments * evaluating and monitoring contractual support performance as well as building improvement plans * supporting operations team (24/7 AOG desk, spares teams, etc) when vendor issues arise * collating comprehensive engineering and operational support demand requirements on vendor to ensure appropriate budget and resource planning/allocation * being the voice of the vendor within the organization to ensure continued effective working practices

I work directly with Director and General Manager to win business and to develop a standard portfolio of service offerings for On Wing Care (OWC). Responsibilities include: Program management, service offering development, completing cost and margin analysis comparisons, and contract administration. Developing, managing and fostering sustainable and mutually profitable relationships with all customers. Assuring customer satisfaction is maintained, processes customer complaints received, and identifies ways to enhance customer relationships. Employ an exceptional degree of ingenuity, creativity and resourcefulness to accurately communicate between OWC departments, customers and commercial teams. Internal and external communication including customer events and forums.

Activities and Societies: Phi Beta Kappa, Omicron Delta Epsilon, Virginia Women's Institute for Leadership, Air Force ROTC